2190Uxp setup problems

[redstorm64]

Just got a used NEC 2190Uxp from a coworker. Have it sitting next to my must cheaper Acer G235H display. Somewhat disappointed in the 2190Uxp so far. After playing around with all the color settings, I can't seem to get the color to look anywhere near as rich and vibrant as my Acer. Also, the touchscreen activates on my Acer monitor instead of wherever I'm touching on the 2190. Pretty much makes the touchscreen part unusable. Can anybody point me in the right direction for either of these issues?

Also, I checked the power on/off time for the 2190 and it says it's only at 24 hours ON. Looking at the serial number I believe the monitor was manufactured in 2008 and I'm almost sure it has been used for longer than 24 hrs. Is it possible to reset this timer? I assume that is was happened?


Thanks for any help!

 

[Namelessme]

I used to own that model (before it conked out on me) and have a different model here with a similar panel -- it should look pretty decent overall. Did you set colors to native, with a gamma of 2.2? Also turn off colorcomp, unless you really, really need it. And make sure it's connected via DVI, of course, as VGA won't be as good.

Mine looked close to the level of a NEC 2490 ... not quite as good, but not that far off either. Angles aren't the strongest horizontally, but at 4:3, it's hard to notice it. And blacks should be pretty decent overall.

As for hours on/off, yeah, I have read that can be tampered with. If you got it from a coworker, did you simply ask him/her how much they used it?

And... touchscreen? Did you get a model with a touchscreen added, I assume? If so, that could be the reason for the reset timer as well as so-so display. Glass over matte sort of gives you the worst of both worlds. Most here removed their touchscreens on the used 2490s (back when they were on eBay).

 

[redstorm64]

Thanks for the response.

Well I'm pretty sure it was used more than 24 hrs because my coworker got it from his previous job. They were replacing a bunch of their 2190 monitors and he swiped about 6 of them before they could toss them. He said there was supposedly nothing wrong with any of the monitors, just being replaced because they were getting new machines or something (these were monitors used in a manufacturing environment). I don't believe anybody would have had any reason to intentionally tamper with the timer.

As far as color settings, yes I have it set at native and 2.2. I've had colorcomp both on and off, not really liking either setting though. Connected with DVI to my GTX560ti.

This is my first experience with one of these higher end monitors with a touchscreen. Didn't know the touchscreen could be added/removed. Does the 2190 not come with a touchscreen by default? I really wanted to try utilizing the touchscreen.

 

[Namelessme]

To the best of my knowledge, they don't normally come with a touchscreen. Usually a 3rd party adds them -- which is why I said the timer could in theory have been reset, after the company added the touchscreen.

The one I had didn't have a touchscreen. They can be removed, at least usually, if you wanted to get rid of it. But it may be a bit messy.

If it's newish, it should look really good, so not sure what the problem is. Mine had several thousand hours and still looked nice. Do you notice any yellow tint to it, or any shifts like that? What exactly do you dislike about the display? How is the backlight on it?

 

[redstorm64]

I guess the colors just aren't vibrant or deep and the blacks are not black. Overall, things just look washed out. Sitting next to my Acer it just looks really poor.

 

[Namelessme]

Do you think that it could be due to the touchscreen at all? I do recall some people here saying it affected their 2490s ... although that may have been more regarding glare than color vibrancy.

The only other thing I can suggest is doing a factory reset on it. Perhaps one of the contrast or sharpness settings is off somewhere. If I remember right, you can reset it from the advanced menu.

 

[redstorm64]

I can't physically see the touchscreen as a separate from the rest of the monitor. If it was to be removed, you'd have to take apart the main casing of the monitor. It seems like it is all one unit so I don't think it's due to the touchscreen. I've seen some touchscreens that seem to sit somewhat separately over the rest of the monitor and this definitely doesn't look like that.

I'll definitely try resetting tomorrow after work. Crossing my fingers.

 

[Namelessme]

They usually put the touchscreen inside the bezel, right above the panel ... so there may be some space between them. I haven't read of that causing color issues, but more like glare issues ... so you basically get glare from the outside glass, possible glare on the inside matte, without the bonus of a clearer image since it's glossy.

But none of that sounds like your major problem.

It's also worth checking that your color settings are correct in windows, and to be safe, I would also swap the dvis between your two monitors (or just run the 2190 in single) to make sure it's not an odd issue with your drivers or cable.

If your 2190 is getting elderly (like 25K+ hrs of use) I can see it being washed out. But it really shouldn't have that many hours on it, unless whatever company that had them previously really ran them into the ground.

 

[bloodypulp]

you should run the SpectraView utility to see how many used hours are on the monitor. also the monitor probably needs to be calibrated, if you have access to calibration hardware. those NECs look great with proper settings.

 

[livefastdieyoung]

I guess the colors just aren't vibrant or deep and the blacks are not black. Overall, things just look washed out. Sitting next to my Acer it just looks really poor.

this may not necessarily be a problem with the nec, it may just be that the acer had overblown colors and so the 2190 looks flat in comparison. also, the acer is glossy so the lack of ag coating will contribute a bit to the colors having more 'pop'.

do a factory reset and try to get hold of a colorimeter so you can do hard measurements. this way, you can see if there's actually something wrong with the display.

 

[redstorm64]

this may not necessarily be a problem with the nec, it may just be that the acer had overblown colors and so the 2190 looks flat in comparison. also, the acer is glossy so the lack of ag coating will contribute a bit to the colors having more 'pop'.

do a factory reset and try to get hold of a colorimeter so you can do hard measurements. this way, you can see if there's actually something wrong with the display.

You may be correct regarding the overblown colors on the Acer. It does not have a glassy screen though. I did a factory reset and didn't really see much change. I think the colors are likely correct though on the NEC.

I do still have the problem with the touchscreen function though. I set the NEC as the single display and the touch action now lines up with where I press with my finger where before the touch action would happen on my Acer. However, when I swipe, the touch action goes in a direction 90° different from my finger. E.g. if I swipe up, the touch action on the NEC goes to the right. Seems like there is a rotation setting somewhere that just needs to be changed. Any ideas?

you should run the SpectraView utility to see how many used hours are on the monitor

All I can find is the SpectraView II application which seems to need a purchased serial number to use. As I mentioned earlier, I got the hours used from the advanced OSD menu. Any reason for SpectraView to report a different value?

 

[Namelessme]

For the touch stuff, all I can recommend is contacting the company that installed it. Sometimes they put a sticker on the back of the monitor with a company name.

The color thing I can understand if you have the Acer set with overblown colors. I'm not sure if that really explains the faded black on the NEC though. It won't give you AMVA quality blacks, but it should be better than most IPS screens.

And I expect SpectraView would report the same exact hours as listed in the advanced OSD.

There is a very rough way to determine if the hours listed is accurate. How is the brightness on the panel? At 100%, is it super bright? At what level do you consider it acceptable (or non-cranked up)?

If you keep it at 90%+ to get acceptable brightness, there is no way that thing is really 24 hrs old. On the other hand, if at 90% and it is burning your retinas out, then maybe it is...