weuntouchable
[H]ard|Gawd
- Joined
- Jul 9, 2007
- Messages
- 1,756
Background: The business I work at has a server running Windows Small Business Server Essentials 2011 (built on 2008 R2, uses Wizards for most setup). Remote Web Access was working up until about 6 weeks ago when our router died. I switched out the router with an Asus RT-AC68U router and tried turning back on web access. I could not get remote web access to come back on and found numerous threads saying there was a problem with the router UPNP and setting up Remote Web Access on 2008 based offerings (WHS & SBS being the main culprits). So I swapped out the Asus for a Netgear R7000. Somehow the Asus router settings are still showing when I try to setup Remote Web Access using the Netgear router (see image):
When trying to run the Wizard (which is the only way I know of to turn on Remote Web Access) the following occurs:
1) Option to configure the router checkbox can be checked or unchecked and same problem occurs.
2) Wizard quickly goes through configuring website, certificate, and firewall. Hangs on "Setting up the router". Again does not matter if I have the box checked to configure router or not. I have let it run for hours, so it is hanging.
What I have tried:
1) Turned on UPNP on router, turned off UPNP on router.
2) Forwarded ports 80 & 443 to static server IP address, did not forward ports 80 & 443 to static server IP address.
3) Changed LAN address for router and server.
4) Factory reset router and tried running wizard with default factory settings.
5) Rebooted server & router dozens of times each. Both hard and soft reboots.
6) Tried Asus router again with restored factory settings before returning to store.
I get no error messages, it simply hangs with the progress bar cycling. I'm hoping someone knows of a way to completely blow up the remote web access settings so that I can run the wizard with no settings in place. I will pay $100 via gift Paypal to anyone who can get it working (first correctly posted solution gets paid, even if others follow with same solution. If multiple people contribute pieces that solve the problem the prize is split evenly). Reinstalling or upgrading the OS is not a viable solution to the problem! I'm well aware that this option exists and will use it as a last resort
This thread discusses the problem a little more: http://social.microsoft.com/forums/...221-b059-fa323b044ae6/setting-up-router-hangs
Payment will occur immediately after I have a viable solution that is working for 48 hours.
When trying to run the Wizard (which is the only way I know of to turn on Remote Web Access) the following occurs:
1) Option to configure the router checkbox can be checked or unchecked and same problem occurs.
2) Wizard quickly goes through configuring website, certificate, and firewall. Hangs on "Setting up the router". Again does not matter if I have the box checked to configure router or not. I have let it run for hours, so it is hanging.
What I have tried:
1) Turned on UPNP on router, turned off UPNP on router.
2) Forwarded ports 80 & 443 to static server IP address, did not forward ports 80 & 443 to static server IP address.
3) Changed LAN address for router and server.
4) Factory reset router and tried running wizard with default factory settings.
5) Rebooted server & router dozens of times each. Both hard and soft reboots.
6) Tried Asus router again with restored factory settings before returning to store.
I get no error messages, it simply hangs with the progress bar cycling. I'm hoping someone knows of a way to completely blow up the remote web access settings so that I can run the wizard with no settings in place. I will pay $100 via gift Paypal to anyone who can get it working (first correctly posted solution gets paid, even if others follow with same solution. If multiple people contribute pieces that solve the problem the prize is split evenly). Reinstalling or upgrading the OS is not a viable solution to the problem! I'm well aware that this option exists and will use it as a last resort
This thread discusses the problem a little more: http://social.microsoft.com/forums/...221-b059-fa323b044ae6/setting-up-router-hangs
Payment will occur immediately after I have a viable solution that is working for 48 hours.