consumer protection

Charter Communications Inc., which includes Spectrum Management Holding Company (Charter) has agreed to pay a record $174.2 million consumer fraud settlement for defrauding its internet subscribers. Charter was accused of throttling the internet speeds of content provider rivals such as Netflix...

The FCC which is led by Ajit Pai has voted to change the way that it handles consumer complaints. Instead of investigating informal complaints from consumers about companies, it will now forward the complaints to the offending company which have 30 days to respond. If the consumer doesn't...

The European Commission is at it again, threatening to fine social media companies over consumer protection regulations. (Caution, link contains a video which plays automatically) This time it is over their slow response time in removing abusive, illegal, threatening or slanderous content...