Fired For Calling Out Non-Tipping Customer On Twitter

spydermonkey said:
Fair enough. We'll increase the minimum wage and add it to your bill that way.
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Then I will stop being a patron of restaurants, unless the food is amazing. The idea that every server at TGI McFunsters everywhere, is entitled to 20% of my bill regardless of service, is insane!

The current system empowers the consumer, ensuring they have leverage to entice good service. The people that seem to believe regardless of their performance that you get the same amount of money despite my satisfaction or lack there of, are mentally deficient.

If you don't like gambling with your earnings, that don't gamble and take a job in the food service industry.

Sure there are dicks whom don't tip, and that sucks, but most people do tip a fair amount, and a lot op people are fair and tip well for great service. A few people who don't is not an example of a broken system. Most people whom are servers and are good at their job clear more than minimum wage.

Stop crying about how your job is unfair, because the sooner you realize life is a long string of unpleasantries, and their is nothing fair about it, the sooner you can move on and with your life and make something of yourself.;)
 
I hate tipping, I have no sympathy for people that can't find better jobs and I worked in the food industries temporarily as did many of my friends to pay for university. I figure that being a warm and friendly server does not earn better tips. As long as you don't screw up, tips are more dependent on patrons than quality of service.
 
H@RD5 said:
Then I will stop being a patron of restaurants, unless the food is amazing. The idea that every server at TGI McFunsters everywhere, is entitled to 20% of my bill regardless of service, is insane!

The current system empowers the consumer, ensuring they have leverage to entice good service. The people that seem to believe regardless of their performance that you get the same amount of money despite my satisfaction or lack there of, are mentally deficient.

If you don't like gambling with your earnings, that don't gamble and take a job in the food service industry.

Sure there are dicks whom don't tip, and that sucks, but most people do tip a fair amount, and a lot op people are fair and tip well for great service. A few people who don't is not an example of a broken system. Most people whom are servers and are good at their job clear more than minimum wage.

Stop crying about how your job is unfair, because the sooner you realize life is a long string of unpleasantries, and their is nothing fair about it, the sooner you can move on and with your life and make something of yourself.;)
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Bullshit if pay for performance is so fucking important then why aren't all our jobs based on that.

Further it's a load of crap because even if they deliver on exceptional service you don't have to tip them anything, along with the fact quite often servers pool all their tips and split them after the shift.

If the idea is to ensure good service based on a sort of pay for performance structure then it's a poorly constructed structure.

Your life manta is that life is unfair so get used to it and become better so you can get away from it, is a pretty depressing outlook. Rather then life is unfair change what's unfair about it.
 
You guys in the US have the SHITTIEST tip system I have yet to see, in my hole life. It makes no fucking sense that the employees get a shitty pay and REQUIRE tips to survive in a way that makes tips something MANDATORY.

Hey, why don't you just raise the prices by a 10%, mention nothing about the tips, and let people tip on how good the service actually is?

In here, also, tips are split among EVERYBODY and, of course, tips are something complementary that you are NEVER enforced to do. You are paying for the service anyway, and the tip is just a way to represent that the worker made an extra special service, and should be rewarded as such. In restaurants, of course, the tip gets shared among all employees simply because the cooks are also responsible for the happiness of the clients (if I go to the restaurant and the food ain't good I give a shit about the waiters service), and so is the guy that handles the cashier, those who clean the dishes, etc.

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Seriously, the problem ain't the tipping, that problem is the cheaping. People should give 0 tips so that the model changed and people got a decent wage. Making tipping mandatory (or almost) is retarded because mandatory payments are added to the bill and NOT called tips.

Heck, I work as a yacht club staff, and I got a decent paycheck. Sure I like tips, but I don't require them nor I do expect them at any time. Sometimes you get a tip for close to nothing (helping dock a boat that knows his stuff... which is close to 0 work, 5 minutes), and sometimes you work your ass hard and get nothing (having to jump onboard and do everything by yourself, help the clients on and off the boat, carry the groceries... all at once). The point is: I'm getting paid for my job, and the services my clients pay include those things I have to do.

I don't know, businessman seam to cheap out in the USA, as your model is simply stupid. And I find it hilarious that when we have american clients they don't seem to want our help because they are afraid to have to tip us afterward. God damn it, I offer my help simply because it's my job to do so, I don't do it because I want a reward (some clients don't even give a cheap "thanks", and I won't complain), I'm getting paid for it.
 
Shit, can't edit.

I forgot to say that people in the US seem to deem the waiters as a job in the lower end. In here we respect professionals in every single segment... and a good waiter will earn many times minimum wage every single month without problems (not accounting tips).

Serving food and understanding your clients is not something as easy as many people seem to think...
 
Generally I will tip 10%. Done the penny tip (moving on to the nickel tip now that Canada has dumped the penny).

How I tip is based on service. Bad food does not necessarily mean low/no tip. It all depends on how it is handled. I've: had food replaced; had food replaced and offered free desert or drink; been given option of changing my order and charged the lesser of; had the item removed from the bill and ordered something new for free, all sorts of combinations where I've ended up with a decent meal with me only having to show a little patience... I've even had chefs/cooks come out and apologize!

BUT, I've also had; the obnoxious wait staff; the forgetful wait staff; the "I'm sorry, but that's how we cook/serve that dish", (from managers, cooks and wait staff) and gotten nothing changed on the bill.

All these things reflect on the tip.

A lot of this depends on restaurant policy and the training of the staff.
 
spydermonkey said:
You all sound REALLY awesome to go out with. My buddy doesn't leave tips at all because there's no difference in CA between the min wage and server's min wage, and because I'm with him, I usually get shitty service from bartenders.
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See this is the other issue I have with tipping. If you're known to, or with people who are known to be poor tippers, you get poor service. Which to me is ridiculous. Your job is to provide quality service to everyone no matter what. Oh boo hoo, you were tipped bad once so now you get to do a shitty job? Sorry, no. With that attitude, you've earned no tip.
 
Volume said:
I tip, but the problem I have with tipping is that it's based on a percentage of the total cost of the order. It doesn't matter if I have a $6 burger or the $25 steak, you don't deserve a better tip just because you carried a more expensive food item to me.
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I tip based on the service. What I order has nothing to do with what I should tip. If I order a $100 meal and the waiter comes out once, he might get a couple of dollars (if he gets anything). If I order a $6 hamburger and the waiter checks on me multiple times, heck he may get a $10 tip.

A tip is for good SERVICE, not how expensive the food is.
 
Filter said:
but your not tipping the cook.
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I worked in food service all through college and grad school.

Had every job.

Waited tables a lot, tended bar, cooked, washed dishes too. When I waited I always gave up some money to the guys in the back, they work hard.

It's all hard work..... and the public can be brutal.

Some people tip well, others don't. I feel for the truck guys, the customers were cheap-asses, but that's how it goes, move on. Not worth losing your job.
 
LOL @ appealing to humanity as justification for tipping. Let's be real for a second - why should I care if my waiter makes less than minimum wage and hence "needs tips to survive"? His/her personal financial situation is both none of my business and frankly, not my problem. I have no compunction tipping 0 if the service was under-par. Trying to guilt me into it is laughable at best.
 
I think its rude not to leave a tip, but i also believe its completely up to the customer to decide if they want to leave a tip or not. So i think the server that went stupid on Twitter deserved to lose their job.
 
I completely agree that any mandatory tip should be clearly stated before I place an order and should show up as a line item on the bill. For example around here anytime you place a To-Go order at Waffle House, even if you have ordered other food for Dine-In you are charged a 10% "fee" to cover the waitress time. Its posted on multiple signs and shows on the bill.

On the other hand all non-mandatory tips are completely up to the customers discretion. I personally tip all the time, even on pick-up orders, but that's just me. I have known several people that rarely tip unless service is exceptional.
 
CookieFactory said:
Let's be real for a second - why should I care if my waiter makes less than minimum wage and hence "needs tips to survive"?
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Why would anyone be a waiter at all if all they really need to do to make money is rob people like you? I mean what do they care if you get injured in the process or that you deserve the money more than them because you worked hard for it? It's not their problem.
 
This is my system

People that just bring me my food and do not offer any real level of service - 0-5% tip

People that actually wait on me, refill my drinks, offer suggestions and contribute to having a nice time - 20+% tip.

Pizza guys - 10% because I appreciate me being allowed to be lazy
 
GaryJohnson said:
Why would anyone be a waiter at all if all they really need to do to make money is rob people like you? I mean what do they care if you get injured in the process or that you deserve the money more than them because you worked hard for it? It's not their problem.
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I'm just going to go ahead and assume you're trolling because I refuse to believe someone could present such massive logical failure as a rejoinder.
 
T.I.P - To insure Proper/Prompt Service

Your tip should vary at the end of service. Its not the waiters fault they make minimum wage, but how the state justify's their pay rate.

The state adjusts their paycheck according to how many tips they claim at me end of each shift. When the paycheck comes in bi weekly from a 40+ hour work week, they can either have a good paycheck or a shitty paycheck.

I have had paychecks after a 40+ hour work week reach $120 and be as low as -$20. Yes I had to pay into the restaurant because I was tipped so well and claimed those tips.

After reading through the posts, people are set in their ways and expect people to wait on them hand and foot for next to nothing.
 
Its really simple for me, my tip always reflect the level of service received. Having worked for a luxury hotel chain I recognize when corners are being cut and BS excuses given. My tip starts at 15% of the total meal costs, that percent goes up or down based on the service received. People who don't tip here's my advice; stay home! If you can't afford to leave a gratuity you shouldn't be eating out, if you choose not to leave a gratuity regardless of the service your an asshat. By no means should it be blindly provided but its a part of the cost of going out. I can attest that people that don't tip are remembered. We never did anything blatant but you were generally put in a black book and good luck getting a reservation or prompt service again in the future. To anyone that believes serving is easy and you pay should reflect that clearly has never had a job in the service industry.
 
I tip generallyas follows:

I leave 0 for take out when I go to the restaurant to pick it up

Waiter/Waitress takes order, delivers food and never returns - under $1
Waiter/Waitress takes order, delivers food, refills (soft) drinks without being asked - 15%
Waiter/Waitress takes order, delivers food, has good conversational input, refills (soft) drinks without being asked, checks on us at least once outside of drink refills - 20%
 
CookieFactory said:
LOL @ appealing to humanity as justification for tipping. Let's be real for a second - why should I care if my waiter makes less than minimum wage and hence "needs tips to survive"? His/her personal financial situation is both none of my business and frankly, not my problem. I have no compunction tipping 0 if the service was under-par. Trying to guilt me into it is laughable at best.
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CookieFactory said:
I'm just going to go ahead and assume you're trolling because I refuse to believe someone could present such massive logical failure as a rejoinder.
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His line of reasoning was extreme, but valid. If you're going to be an inconsiderate human being and not care about others, then expect the same attitude back. If you don't care about a persons livelihood then why should anyone care about yours?
 
4LC4PON3 said:
See for myself I never tip but in all honestly If I do go out to eat I make sure to bring a couple people with me so they can leave the tip.

Also to be honest with you I actually cant stand when I am eating and they keep coming to my table over and over and over again. I will actually tell them to back off and leave us alone right after they deliver the food. Waiters/Waitresses are annoying IMO
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Can't tell if serious or just trolling. Either way your a testa di cazzo!
 
CookieFactory said:
I'm just going to go ahead and assume you're trolling because I refuse to believe someone could present such massive logical failure as a rejoinder.
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I was assuming you were the one trolling. There's no logical failure. If you shouldn't care about them, they shouldn't care about you, and by extension nobody should care about anybody - that's a perfectly rational extension of your line of thought.
 
So the dude who did all the work and outed someone for being an asshole got fired? Go America, what a great country. Piss on the workers and fire them when they stick up for themselves.
 
"tipping" is a double edged sword. Most people will bitch about it, but the people who get tips, if they are good, can make a very lucrative living. Therefore, if we eliminated tipping and raised the salaries, we would lose a lot of good servers/waitresses as they looked for work in other "service based industries" where tipping still occurs.
 
H@RD5 said:
The delusion that every table is under the obligation to make sure you earn what you consider to be what you deserve despite the customers view (the only one that matters really) about service or lack there of.
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It sounds like you're the one making assumptions.
 
ravx25 said:
His line of reasoning was extreme, but valid. If you're going to be an inconsiderate human being and not care about others, then expect the same attitude back. If you don't care about a persons livelihood then why should anyone care about yours?
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Really, robbing someone is analogous to not tipping for bad service? LOL talk about entitled waiter syndrome. There is such a far fucking difference between applying force/violence to rob someone and not leaving a non-mandatory, performance-based tip that any such comparison is absurd.
 
GaryJohnson said:
I was assuming you were the one trolling. There's no logical failure. If you shouldn't care about them, they shouldn't care about you, and by extension nobody should care about anybody - that's a perfectly rational extension of your line of thought.
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Apparently not caring about a stranger is the same actively harming someone. Good luck with your goals of knocking down straw-men in 2013.
 
Volume said:
I tip, but the problem I have with tipping is that it's based on a percentage of the total cost of the order. It doesn't matter if I have a $6 burger or the $25 steak, you don't deserve a better tip just because you carried a more expensive food item to me.
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Yes and no. The percentage is there because, generally the larger the bill means more patrons are at the table and that requires more work for the server. Most servers will over look a single persons bill based on that, but If you are needy then they might be a little turned off by a tip that does not reflect their efforts. I worked in the food service industry back in my 20's and I have to say it can be one of the hardest jobs out there. The guy on the food truck, might not have given adequate service to warrant a tip, or the patrons were just cheap. It happens. The service industry can be a thankless job. Remember, always respect people who handle your food, I cannot stress that enough.
Hell, I even leave a case of beer out at Christmas for my Garbage guys even though they make a good wage. You couldn’t pay me enough to handle other peoples trash, but that doesn’t make be a better person than those who do.
 
The best way to handle this is have tips already added to the cost of foods. This way the waiter gets his time and costumer pays for it.
I used to be a bus boy at a big stake house add the waiter got the tips,and they were supposed to tip us 25% of the tips they earned for the night. Bus boys got $4.75per hour(minimum wadge at the time)+ 25% of the waiters tips, waiters got $2.50per hour + tips.
When we had large groups more then 5 the tips where pre-added to the bill. All in all it was ok, but many of nights I saw $20 and $100 bills left as tips and the waiter would say oh i had a crappy night, here is $10.00. So customers cheat waiter, and waiters cheat bus boys and the IRS any change they can , so all it all it works out to be the same i guess.
 
tips are based on service and how good/bad it was, but thinking they are entitled to a tip is starting out on the wrong foot

earn it, and if you get it great, but dont count on it
 
MADOGRE said:
The best way to handle this is have tips already added to the cost of foods. This way the waiter gets his time and costumer pays for it.
I used to be a bus boy at a big stake house add the waiter got the tips,and they were supposed to tip us 25% of the tips they earned for the night. Bus boys got $4.75per hour(minimum wadge at the time)+ 25% of the waiters tips, waiters got $2.50per hour + tips.
When we had large groups more then 5 the tips where pre-added to the bill. All in all it was ok, but many of nights I saw $20 and $100 bills left as tips and the waiter would say oh i had a crappy night, here is $10.00. So customers cheat waiter, and waiters cheat bus boys and the IRS any change they can , so all it all it works out to be the same i guess.
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Big tables, 10-20 tops can be the exception, but the problem is, if you do not have to work for your tip, then why would you provide good service? Gratuities included in the bill only works when the establishment properly trains and motivates the staff. When gratuities are not included, two people in the same restaurant can have the same amount of tables in a night, but one can make much more than the other based on performance. Now if all the tips/gratuities went into a pot at the end of the night, then the staff will all work together, (in most cases) to make sure the patrons are happy. But that can still have problems.
 
I agree that tips are based on service for the most part, but I am sort of a hypocrite when I say that because I do tip almost everywhere I go, with the exception of fast food joints which I rarely go to in the first place. I remember one time at Denny's, which obviously is nothing fancy, where there were 4 of us at the table. Our waiter had a friend hanging out at the restaurant and decided to talk to her the entire time we were sitting down. We didn't get one refill on our drinks the entire time and she only came to us to bring us our food, which was cold when we got it. Probably because it was sitting on the window while she was yapping away with her friend. After she delivered the food she went right back to her friend and talked to her the entire time.

We didn't even give her a penny for the service. It was by far the worst I've ever had. The next time we went to this same Denny's she happened to be our waiter again. She obviously remembered us because she was on top of shit from the get go. Our food was delivered to our table right as it came out of the window. Our drinks were always full and she was friendly. She wasn't annoying friendly, but she was on top of shit and made sure we all had our drinks filled and anything else we needed. I gave her a %25 tip this time. I'm pretty sure she learned her lesson. Either that or she was spitting in our food and pretending to be nice to laugh at us while in the back room. It was Denny's so you can't expect much I guess.

I usually give a $1 at Mr. Pickles or other sandwich deli spots if the person making my sandwich is friendly and do a good job on the sandwich. It's not a big deal to me to pay extra. Yeah, I work my ass off for my money, but to me it's not that important. That extra dollar may go a long way to these people. It may not, but either way it's only $1 extra. I've come to the conclusion that I'll be spending $10 - $12 on lunch on any given day for myself including tip at this point. Money isn't everything in my eyes. If they are nice and attentive to my needs then i'll throw some extra $ their way. If they are just doing their job and are clearly a robot programmed to take an order and make the sandwich then I don't see a reason to tip them. I agree that it does seem people feel more entitled these days, but if they earned it then i'll gladly throw them some tips. You can usually tell if the waiter is a prick and expects a tip even though he/she did a shit job. At that point I'll still give them something, but it's going to be the bare minimum. After reading this thread and some of the posts in it, i'm wondering if I'm part of the problem...
 
1/2 bent said:
They have to get tips to survive. WTF don't you get. They don't even get paid min wage as they rely on tips more for income. I think a % for tips should be added to the bill total a law.
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Then get a better job how is that his problem that they took a job earning low wages?

This I have a shit job and you need to give me tips to survive is BS.

I'm all for tipping people but If I don't that is your job if you don't like it find something else to do.

I'm not going to pity your or feel sorry for you.
 
I tip and typically it is at least 20%. If the service is exceptional then the tip goes up. Usually all it takes from me is prompt, courteous service and keeping my drink full. I don't need to hear about the waiter or waitresses life or anything like that. Smile, be pleasant and professional and I will reward you. The pizza delivery person always gets at least 5$, even if the order is a 10$ pizza. I typically do not tip at a fast food place, i. e. tip jar, but occasionally I will. This is especially true if the message on the jar makes me laugh or the cashier is really nice. Exceptional service has warrented nearly a 50% tip, however this is rare. Usually my tips are at minimum 20 %. I also always tip, no matter what. The waiter will get something. My minimum is 5%, and you have to be a real idiot / rude person to only get 5%.
 
CaptNumbNutz said:
Have you ever worked as a waiter or a delivery driver? Do you have any idea how averages and percentages work?

Tips on the large orders make up for tightfisted people who think its ok to derp around and tip a flat fee rather than a percent. Also, the larger the order, generally the more items that are brought out to you, hence the waiter is doing more work per order.
No where is that more important than being a waiter or waitress where it is completely 100% legal to pay below the minimum wage and their entire earning potential comes from tips. For delivery drivers that get paid more than minimum wage the tipping is debatable, but their pay still isn't that good and they have to deal with extra wear and tear on their vehicle.
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Every single restaurant I worked if the servers were not complete muppets they made near twice what the kitchen staff would make excluding the chef or manager. Why do they deserve more money than those preparing the food?
 
pigwalk said:
Next time those people get a large take-out order from ANYWHERE they're so getting their food pissed in.
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That's a pretty cool way to go to Jail!

Immate: hey why are you in?

you : O I pissed in some idiots food that didn't tip me.

Inmate: "Are you serious ah well now your gonna be tossing my salad and I don't tip o the irony of life"
 
done the penny tip a few times, or random pocket change under 1$ to show how displeased i was with service many of times, also asked a few places to fix the bill where they were "kind enough" to include the 15% tip ...priceless to see the look on their face when you ask them to take it back and adjust it

ill tip if and what i feel you deserve, not what someone else things, as mentioned in here, if the food sucks, or i dont get any refills or i have to wait forever...the tip will reflect that

getting a glass of pop thats half ice and contains shot glass worth of pop to keep the free refills cost is a huge piss off... especially if your getting spicy food, they just need refilled a half dozen times during the meal just to save a nickels worth of mix, but costs them a tip
 
TheOrangeJuicer said:
I agree that tips are based on service for the most part, but I am sort of a hypocrite when I say that because I do tip almost everywhere I go, with the exception of fast food joints which I rarely go to in the first place. I remember one time at Denny's, which obviously is nothing fancy, where there were 4 of us at the table. Our waiter had a friend hanging out at the restaurant and decided to talk to her the entire time we were sitting down. We didn't get one refill on our drinks the entire time and she only came to us to bring us our food, which was cold when we got it. Probably because it was sitting on the window while she was yapping away with her friend. After she delivered the food she went right back to her friend and talked to her the entire time.

We didn't even give her a penny for the service. It was by far the worst I've ever had. The next time we went to this same Denny's she happened to be our waiter again. She obviously remembered us because she was on top of shit from the get go. Our food was delivered to our table right as it came out of the window. Our drinks were always full and she was friendly. She wasn't annoying friendly, but she was on top of shit and made sure we all had our drinks filled and anything else we needed. I gave her a %25 tip this time. I'm pretty sure she learned her lesson. Either that or she was spitting in our food and pretending to be nice to laugh at us while in the back room. It was Denny's so you can't expect much I guess.

I usually give a $1 at Mr. Pickles or other sandwich deli spots if the person making my sandwich is friendly and do a good job on the sandwich. It's not a big deal to me to pay extra. Yeah, I work my ass off for my money, but to me it's not that important. That extra dollar may go a long way to these people. It may not, but either way it's only $1 extra. I've come to the conclusion that I'll be spending $10 - $12 on lunch on any given day for myself including tip at this point. Money isn't everything in my eyes. If they are nice and attentive to my needs then i'll throw some extra $ their way. If they are just doing their job and are clearly a robot programmed to take an order and make the sandwich then I don't see a reason to tip them. I agree that it does seem people feel more entitled these days, but if they earned it then i'll gladly throw them some tips. You can usually tell if the waiter is a prick and expects a tip even though he/she did a shit job. At that point I'll still give them something, but it's going to be the bare minimum. After reading this thread and some of the posts in it, i'm wondering if I'm part of the problem...
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I would say you are right in the middle. Filling out those questionnaires for service does go along way too. Some businesses give right-ups and if a server gets too many bad reviews, they can be fired or get un-paid time off.
As for people talking about "tips" and making a living.
Some servers bring their problems to work, and they forget that customers go out to eat/drink to have a pleasant experience, if your server is in a bad mood, then everyone's experience is bad. A server having a bad night can kill their tips like a virus. Leave your problems at the door and smile. Its not easy, but having an attitude can and will cost you money.

"Positive thoughts and actions yield positive results"
 
Putz said:
ill tip if and what i feel you deserve, not what someone else things, as mentioned in here, if the food sucks, or i dont get any refills or i have to wait forever...the tip will reflect that

/QUOTE]

Unless you've expressed your displeasure with the food and the waitress didn't do anything to remedy it, I don't see how it makes sense to use that as a factor in how you tip your server.
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I tip like a boss. But, you won't find me at an Applebees or Outback Steakhouse... so generally speaking, I never get bad service.
 
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