No problem, I'm just sorry again that this problem got to this point. It would take a 12 pack of your favorite cold beverages to talk thru all of the issues that collided simultaneously to make this a perfect storm of a tech support/customer service nightmare. We know what the problems are but...
No problem and sorry for the delay. I just sent a message internally, Kelvin did the heavy lifting.
Now, we just need the OP here to reply so we can take care of him. For anyone else with issues, we appreciate your patience while we rectify this.
Do you have a ticket number? Post it here and I'll ping CS directly and get someone to update your case.
I won't offer any excuses as that does no good at all and excuses don't resolve your issue. We have had a crazy rush of on TS and CS as you can tell by the announcement on our forum. Add...
We have been running a series in our mods n builds section featuring prominent case modders. We're now doing the same with the heaviest of the heavy duty extreme overclockers.
Come meet Dino
There are probably some engineers and RMA department managers that would debate the ESD issue with you.Like I said, it's impossible to assign a number to it but it can be a problem.
Post your RMA number or numbers and I'll get CSG to follow up with you on the TX750 and thanks for your patience in all of this. I think Redbeard is vacationing on a nice tropical island some place so I'll follow up.
There's no way to assign a number to it but, it's VERY likely that heat spreaders protect RAM from user error as a majority of people in the world replacing or adding RAM don't take proper ESD precautions when handling it. All in all, spreaders are dirt cheap for the most part so it's a win -...
Actually, this is incorrect. All Vengeance modules are 1.5v or 1.35v and were produced to meet the Sandy Bridge voltage specifications. Also, we never sold any 2 module kits for Nehalem.