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Recent content by Cruros

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    HIS voided r9 290 warranty - Options?

    I got an e-mail early last week that stated they are having AMD come to their location to investigate the case and will let me know some time "next" week. We shall see
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    HIS voided r9 290 warranty - Options?

    I got an actual answer back today. I'm going to copy and paste our conversation so it is evident what is going on here. This is clearly a blatant attempt to not handle a real faulty issue by trying to push it onto AMD. Last I knew, AMD did not do RMA's for manufacturers. It was up to the man. to...
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    Media Capture Card

    Update; I found Bandicam and it works better than DXtory or Fraps for me. It takes way, way smaller videos that either of those programs with very little quality loss.
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    HIS voided r9 290 warranty - Options?

    Thanks for the posts everyone. I did not take any pictures prior to sending it out. I can honestly say I have never had any issues with RMA'ing anything like this before. I'll take blame for the lack of prior documentation on my side. I agree that it does NOT appear to be physical damage. At...
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    Media Capture Card

    I was also looking at some programs like Fraps and dxtory. I may have to just try them, but my fear is they will drop my frame rate drastically. Games like Titanfall I am already having to lower the settings down on while playing on 3 monitors. I prefer my games to look pretty on 3 monitors...
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    Media Capture Card

    I have finally joined the actually decent speed internet world! I am looking to, hopefully, live stream to my twitch.tv account or perhaps do something similar to Shadowplay; record the previous 5-20 minutes of game play so I can upload it. My understanding is that most of the media cards I...
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    HIS voided r9 290 warranty - Options?

    HIS has still not given me any sort of a response and Lexy Pacific stopped answering over a week ago as well. This is a good time! As of now, I still have no card and even less of a clue as to what is going on with me card.
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    Slave a GTX 750 TI just for Shadowplay?

    Ah, that's kind of what I figured. Damn. Back to hunting media cards or making the $750 GTX 780 plus water block jump. Darn
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    Slave a GTX 750 TI just for Shadowplay?

    And the reason I'm looking at the GTX 750 TI is the low price and the tiny power draw that they have. :D
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    Slave a GTX 750 TI just for Shadowplay?

    I currently run a GTX 590 watercooled and I'm not too thrilled about having to change the card itself out. But if I have to in the end, I have to. I'd really like to get a media streaming card or something similar to shadow play from Nvidia, but I need a 6 series card or higher. All of the...
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    HIS voided r9 290 warranty - Options?

    Here to follow up with an update. HIS has not responded directly to me even though I submitted a ticket last Friday (6 days ago). Lexy Pacific did get back with me with the picture below and said that HIS is "further investigating" this. I decided to post my question to them on their Facebook...
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    HIS voided r9 290 warranty - Options?

    I will certainly post the results as I get them. I did file a complaint with HIS via the link Lexy Pacific sent me, but I doubt I hear back until Monday at best. The only reason I grabbed the HIS gpu instead of another Sapphire was it came with BF4 free and I needed another copy for that...
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    HIS voided r9 290 warranty - Options?

    I have done motherboards, hard drives, ram, power supplies, processors etc, everything but a GPU back to the manufacturer without any issues before. I was surprised when reading they don't handle their own RMA as well. Scroll to the bottom of the link and they direct to Lexy Pacific's site to...
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    HIS voided r9 290 warranty - Options?

    Thanks for the comments. I have requested pictures of the damage they are claiming and have not received any response yet. They use a 3rd party for their RMA - Lexy Pacific. I find it strange that the manufacturer isn't handling the RMA directly, but I've never personally dealt with a GPU RMA...
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    HIS voided r9 290 warranty - Options?

    Installed a r9 290 in a spare computer to play BF4 and Titanfall back in december '13. Went bad in February '14. Did the RMA process, static bagged it and had UPS package and ship it. I did insure it for up to $500 because of the horror stories I have heard being a computer repair technician by...
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