Justice Ranger
n00b
- Joined
- May 24, 2017
- Messages
- 32
No. Normal is that the ship can be delayed or few packages from the whole transport could be stopped for customs additional check. We sent packages and also tracking numbers we received. When you ask, we are reporting problems with delivery to our transport companies and with questions why some of the packages (10-20%) aren't still in our backers hands. I phoned them many times this week. I wrote a big report with tracking numbers for packages which aren't still delivered. I also personally drove there to talk with someone to get some more information. I'm contacting with those people so many times, that when they hear my voice i don't have to introduce myself, because they know why I'm calling. At this moment the only information we received about those packages from 1st transport is that, some of them at the beginning of the journey were stopped by customs services for the additional check and those cases "might" miss the same ship as other packages. I still didn't get detailed official answer, but only some phone calls. Right now, almost every answer we get is like "You understand it is a ship... right?". We are checking your tracking numbers everyday. At the start of the week there were like 30 packages from 1st transport which weren't delivered. Now there are something like 20 packages left. If you have some ideas what more can we do to get information on which stage is your package, please let us know. We will try it and share this information with others. Thanks.
This is a lesson for us, that trying to make transport as cheap as possible isn't always the best decision. Maybe ~$70-100 USD 10-days shipment instead $27 economic transport wasn't such a bad idea...
p.s. Answering your possible question: Yes, I tried to get ship's/ships GPS tracking information, but i didn't received it.
I am one of the 20 left. I guess if they delivered 10 packages of the remaining 30 in a week, and they continue at that rate, I should see mine in 2 weeks.