Ok so I bought a Dell 30" 5 months ago. Got problem with it coming out of sleep mode so Dell sent me a replacement (refurbished with the promise of a brand new one if there were any more problems).
Sucker developed dead pixels + made funny noises that seemed to come from screen expanding and contracting...etc etc.
So I just received a brand new replacement and it's the all new Dell 3007WFP-HC 30" As a graphic artist that makes me really happy... 92% color Gamut etc etc
Now the box in some areas seems to be damaged unlike the previous 30" Dells I had received. The top was sealed by UPS tape instead of the normal transparent Dell tape.The Styrofoam inside was in it's correct place but broken in parts. The actual screen seems 100% intact physically and was sealed in the plastic bag. I phoned Dell and they made a note on their system and give me the choice of instant replacement or continue using it as they will 100% replace it with another brand new HC version anytime I felt like replacing it
What should I do? I guess I will keep it as everything seems fine. I have 5 year warranty anyway + combined with the note she made I am 100% safe.
Btw here are the photos of the damaged box. I guess I am paranoid
Note the styrofoam was all broken but still in correct position. I placed it on the screen to show the type of breakage.
EDIT- Oh forgot to mention. UPS can F-OFF!!!!!
Sucker developed dead pixels + made funny noises that seemed to come from screen expanding and contracting...etc etc.
So I just received a brand new replacement and it's the all new Dell 3007WFP-HC 30" As a graphic artist that makes me really happy... 92% color Gamut etc etc
Now the box in some areas seems to be damaged unlike the previous 30" Dells I had received. The top was sealed by UPS tape instead of the normal transparent Dell tape.The Styrofoam inside was in it's correct place but broken in parts. The actual screen seems 100% intact physically and was sealed in the plastic bag. I phoned Dell and they made a note on their system and give me the choice of instant replacement or continue using it as they will 100% replace it with another brand new HC version anytime I felt like replacing it
What should I do? I guess I will keep it as everything seems fine. I have 5 year warranty anyway + combined with the note she made I am 100% safe.
Btw here are the photos of the damaged box. I guess I am paranoid
Note the styrofoam was all broken but still in correct position. I placed it on the screen to show the type of breakage.
EDIT- Oh forgot to mention. UPS can F-OFF!!!!!