Got my Zalman VF900 recently, what an amazing fan looks good, and I'm sure it'll run great. Now if only they sent me four screws to mount the darn thing! The unit has 4 standoff style screws that mount into the retention arms, pass through the card and then get screwed on the back.
Two of the screws I received have NO threads on them, meaning I can't use them at all. I contacted Newegg, and the RMA guy said (and I quote):
Thank you for contacting Newegg.
We do apologize for any inconvenience. Please be advised we do not carry seperate accessories. You would have to contact the manufature as they should have those screws available. If you have any further questions or concerns, please visit our FAQs page.
Thank you,
Alex Villarino
I figured they could send me two screws in an envelope and save shipping costs on me sending the unit back and them resending me one, but guess thats not the case.
I have an RMA email sent to Zalman as well but its been a few days and no response so far.
So has anyone else heard/seen of these fans coming with screws that had no threads? Thats just too weird, I could understand maybe one, from bad quality control, but two? ugh I may have to rethink buying more Zalman products even if this fan is the best there is, too much of a hassle.
Two of the screws I received have NO threads on them, meaning I can't use them at all. I contacted Newegg, and the RMA guy said (and I quote):
Thank you for contacting Newegg.
We do apologize for any inconvenience. Please be advised we do not carry seperate accessories. You would have to contact the manufature as they should have those screws available. If you have any further questions or concerns, please visit our FAQs page.
Thank you,
Alex Villarino
I figured they could send me two screws in an envelope and save shipping costs on me sending the unit back and them resending me one, but guess thats not the case.
I have an RMA email sent to Zalman as well but its been a few days and no response so far.
So has anyone else heard/seen of these fans coming with screws that had no threads? Thats just too weird, I could understand maybe one, from bad quality control, but two? ugh I may have to rethink buying more Zalman products even if this fan is the best there is, too much of a hassle.