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XP Home problem.

M

Melchor

n00b
Joined
Mar 5, 2005
Messages
18
Well a friend of mine recently ran into an issue with one of her computers at the office. It seems that the computer will boot up to the login screen; you type your password; and after a while it just shows your background and nothing else. (Desktop, taskbar, nothing loads.)

I have tried ctrl+alt+del to open an explorer.exe task but that hasn't worked. I have tried booting into safe mode, same issue is present there. (As well as on all accounts. - Just background, and no start menu, taskbar, desktop, etc.)

I have tried running a windows repair but the disk seems to choke and the cd-drive stops reading the cd and it keeps failing the installation.

Any possible suggestions as to how else I can diagnose/repair this? I would like to try any other methods of fixing before I decide its best to format.

Thanks.
 
I had this problem once. I was usually able to end the currently running explorer.exe process and THEN start a new one. If there is a system restore point somewhere before the issue started occurring, try restoring to that. If that does not work, a reinstall may be necessary.
 
You might try to run recovery console from the OS cd, if you can get it to boot. choose R at the first screen, and follow the prompts from there. You will need to choose C, and then type in FIXMBR You can also check out all the stuff available in the recovery console. by visiting the MS website. You can always do a repair install ,by choosing repair on the second page of set-up .that will reinstall just the main os files, while leaving your apps in place.Once in the recovery console, you can also type help ,and a list of whats there comes.up. You then choose one, and a description will tell you what it does.Recovery console is pretty neat, and it pays to learn how to use it.
 
Thanks for the posts you two. Unfortunately explorer.exe wont even run at all. I open it, and it closes itself. I've tried running rstrui.exe from the cmd prompt, but I don't get the interface to use System Restore.

I boot from her XP Home cd, but it seems to almost time out and stop's reading the cd. I'm guessing the cd-drive might be shot. I've even tried using the XP Home Floppy Boot up disks to only have it end in an ntdll.dll error. So I have no idea what is up with that.

Thanks for the suggestions, please keep them coming.
 
Couple of other things to try, try setting bios to default ,reset the time date ,and make the cd rom first boot reboot from there with the XP cd in the cd rom. CLEAN the cd.first. Sometimes even a smudge will make problems. Also try a different stick of ram Sometimes a bad stick will wreak havoc with an install.
 
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