Hello,
I've been looking around the internets for this problem and while some people seem to have experienced it there wasn't a working solution to be found.
So here I am, begging for help, after having exhausted every possible option I could think of.
My system specs are as follows:
Processor : Core i5 2500k (@ ~4200Mhz)
Motherboard : Asus P8p67
RAM: 2x Corsair MSX3 1600 DDR3 (4GB)
PSU: Corsair hx650
GPU: XFX AMD Radeon HD 7970 GHz DD Edition, 3GB GDDR5
Audio: Soundblaster X-fi Titanium
OS: Windows 7 & Windows 8 each on their own SSD drives.
As the topic says, my new 7970 GHz card is crashing with pretty much every game i've tried playing (WoW, Dishonored, Starcraft 2, D3, Deus-ex HR & ME 3).
Roughly 10 minutes into any game my monitors turn off and go into 'ready' state with no picture or signal and the fans on my 7970 start running at max speed. This doesn't crash my system though, as I can still hear the sounds from the game I was playing. The only way to recover from this is to do a hard reset from the power button, which then corrupts my winloader.exe forcing me to do a double boot to get my OS back up.
The temperatures on my card never exceed 71c during those games.
The problem doesn't manifest when running Furmark/3Dmark/Uniengine benchmarks. I've been able to reproduce it once with MSI kombustor stress test, but that was just once. I'm assuming it isn't my PSU as the card can run the benchmarks without problems.
I'm thinking this could be a driver problem where the Catalyst drivers crash during the game and are unable to recover ? There are no records of anything going "wrong" in windows event viewer after the crashes, just an entry about an unexpected shut down and that the system has rebooted.
I've already RMA'd the card once, got a new one of the exact same model back and the problem still persists. I can't believe I could have gotten two faulty cards?
So far to fix this i've tried the following (trying to remember everything) :
- Switching back in my old Geforce 560 ti and everything works fine with it. No crashes on any of the games. I'm assuming this is enough to rule out other faulty components (such a memory or hard drive)
- Tried multiple different versions of the Catalyst drivers (13.1, 13.2, 13.3-beta and 12.4) always uninstalled the previous ones and cleaned with driver sweeper before installing new ones.
- Running high performace power plan from Windows control panel and disabling all the power saving options from the advanced power settings tab.
- Underclocking the card by ~100MHz (from 1050 -> 950)
- Swtiching the PCI slot for the card.
- Updated my motherboard BIOS to the latest.
- Changed the power limit to +20% from CCC.
- Disabled the audio devices that came with the card from device manager.
- Removed CCC, installed MSI Afterburner and activated the unofficialOvercloking to force the card to stay at max stock clocks (@1050MHz) at all times.
- Tried running the games on another OS (Windows 8) on another hard drive. Still crashing.
I'm really confused as to what might be causing this problem other than faulty drivers. Any input or help would be much appreciated as I wouldn't want to go through with the RMA hassle all over again only to end up with the same type of card with the same problem.
Cheers.
I've been looking around the internets for this problem and while some people seem to have experienced it there wasn't a working solution to be found.
So here I am, begging for help, after having exhausted every possible option I could think of.
My system specs are as follows:
Processor : Core i5 2500k (@ ~4200Mhz)
Motherboard : Asus P8p67
RAM: 2x Corsair MSX3 1600 DDR3 (4GB)
PSU: Corsair hx650
GPU: XFX AMD Radeon HD 7970 GHz DD Edition, 3GB GDDR5
Audio: Soundblaster X-fi Titanium
OS: Windows 7 & Windows 8 each on their own SSD drives.
As the topic says, my new 7970 GHz card is crashing with pretty much every game i've tried playing (WoW, Dishonored, Starcraft 2, D3, Deus-ex HR & ME 3).
Roughly 10 minutes into any game my monitors turn off and go into 'ready' state with no picture or signal and the fans on my 7970 start running at max speed. This doesn't crash my system though, as I can still hear the sounds from the game I was playing. The only way to recover from this is to do a hard reset from the power button, which then corrupts my winloader.exe forcing me to do a double boot to get my OS back up.
The temperatures on my card never exceed 71c during those games.
The problem doesn't manifest when running Furmark/3Dmark/Uniengine benchmarks. I've been able to reproduce it once with MSI kombustor stress test, but that was just once. I'm assuming it isn't my PSU as the card can run the benchmarks without problems.
I'm thinking this could be a driver problem where the Catalyst drivers crash during the game and are unable to recover ? There are no records of anything going "wrong" in windows event viewer after the crashes, just an entry about an unexpected shut down and that the system has rebooted.
I've already RMA'd the card once, got a new one of the exact same model back and the problem still persists. I can't believe I could have gotten two faulty cards?
So far to fix this i've tried the following (trying to remember everything) :
- Switching back in my old Geforce 560 ti and everything works fine with it. No crashes on any of the games. I'm assuming this is enough to rule out other faulty components (such a memory or hard drive)
- Tried multiple different versions of the Catalyst drivers (13.1, 13.2, 13.3-beta and 12.4) always uninstalled the previous ones and cleaned with driver sweeper before installing new ones.
- Running high performace power plan from Windows control panel and disabling all the power saving options from the advanced power settings tab.
- Underclocking the card by ~100MHz (from 1050 -> 950)
- Swtiching the PCI slot for the card.
- Updated my motherboard BIOS to the latest.
- Changed the power limit to +20% from CCC.
- Disabled the audio devices that came with the card from device manager.
- Removed CCC, installed MSI Afterburner and activated the unofficialOvercloking to force the card to stay at max stock clocks (@1050MHz) at all times.
- Tried running the games on another OS (Windows 8) on another hard drive. Still crashing.
I'm really confused as to what might be causing this problem other than faulty drivers. Any input or help would be much appreciated as I wouldn't want to go through with the RMA hassle all over again only to end up with the same type of card with the same problem.
Cheers.