XFX customer support help

[piscian18]

I was hoping somebody here might no how to get xfx to look at a support ticket I've had open for a couple days. It's not an RMA I just have a question. I have an XFX 9800GT alpha dog that has a thermaltake dualORB cooler on it. Anyway I want to put the Stock cooler back on but my screws that hold the heatsink have turned up missing and I don't think theyre coming back. I don't expect XFX will just give me a free set I just need to know if they'll replace them for whatever charge. I know it's a silly issue, but Ive had this ticket open for 4 days now and haven't heard a yes, no, or maybe. Any ideas?

 

[RyanLucier]

go to an electronics store or hobby store and buy the screws? Even home depot might have them, but theyre probably very small and home depot doesnt really carry the super small screws. An industrial supply shop would also carry the screws. No need to wait for XFX really.