So I'm trying to setup a live account. I went and tested the connection and it fails at the xbox live step. the IP, DNS, MTU and ICMP are all confirmed. I have tried recycling the power on my router I went to xbox support and tried the manual setup neither fixed it. anyone have this problem setting up an account? what did you do to get it working?
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Xbox live will not connect
- Thread starter Tac
- Start date
Linksys wireless G cable gateway, I'm not sure of the model # I don't have the box with me atm. I haven't done any firmware upgrades to it . also I really don't know the difference between a router and a gateway. I look around and see if I just need to upgrade the firmware.
Check the support page for your router. There may be a firmware update to alleviate your issue already, if theres not, more than likely there is an FAQ or support document for the Live service.
There should also, more than likely, be a setting inside the router config that auto configures the router for Live compatibility
Edit: Whats the model of the router...?
I have found that Xbox Live will fail like that when there is downloaded content thats not authorized for that account. I had a theme from another account that I tried to load on my main account and it caused XBL to fail to login.
An idea at least.....
An idea at least.....
No Cox is my ISP
Model # is WCG200 version 2. I'll go and check to see if there are any firmware updates.
I don't think that is the case here, my Xbox is new so i haven't been able to download any content onto it yet.
The only support document I could find on Linksys's worthless-ass 'ask Linksys' page was about explaining how to set up an Xbox on your router. It detailed how to set all the connections to 'automatic'
Wow. Thats great.
Is this the Router your cable company gave you? Heres a page about configuring the Comcast version.
http://portforward.com/english/routers/port_forwarding/Comcast/WCG200-CC/Xbox_Live_360.htm
Don't know if that would help or not. But the ports that need to be forwarded are here
http://support.microsoft.com/kb/908874
Wow. Thats great.
Is this the Router your cable company gave you? Heres a page about configuring the Comcast version.
http://portforward.com/english/routers/port_forwarding/Comcast/WCG200-CC/Xbox_Live_360.htm
Don't know if that would help or not. But the ports that need to be forwarded are here
http://support.microsoft.com/kb/908874
http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm
Also its not on the compatible list, of course I know a quite a few peoples that arent either, you may want to get another router on the list (a cheap one like the D-Link 604) and try it out
Also its not on the compatible list, of course I know a quite a few peoples that arent either, you may want to get another router on the list (a cheap one like the D-Link 604) and try it out
If you can find it...make sure UPnP is turned on in your router....the support list is pretty small IMO, I have used 5 or so routers not on the list very successfully
Yeah thats what I'm saying Grentz. Of course I have the DGL-4300 and never had to make adjustments to my router(open ports) for anything I ever played but that is outside the Xbox realm also.