I just came home from college to find my parent's computer littered with spyware, viruses, and everything else under the sun. Fortunately, after getting the most recent version of Ad-Aware, Spybot, NOD32, the Microsoft Antispyware, and the eWido Anti-malware, most things seem to have disappeared and things are running much more smoothly (although there are a few pop-ups occasionally).
Anyway, when my parents started getting these things, they said the computer would not shut down. When you go to Start--> Shut Down, it simply reboots itself instead of ever shutting off. The only way to shut it off is to switch the I/O switch on the back, and then it will stay off. Just wondering if that was the power supply, a virus, or something else?
What should I try to do to fix this?
Anyway, when my parents started getting these things, they said the computer would not shut down. When you go to Start--> Shut Down, it simply reboots itself instead of ever shutting off. The only way to shut it off is to switch the I/O switch on the back, and then it will stay off. Just wondering if that was the power supply, a virus, or something else?
What should I try to do to fix this?