Windows 10 NVME installation issue

Discussion in 'SSDs & Data Storage' started by rabscuttle, Aug 9, 2019.

  1. rabscuttle

    rabscuttle n00b

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    I am working on a new setup with a Z390 motherboard and M.2 NVME drives.
    This is my fist installation on M.2 so I amssume I am missing something simple.
    The system posts to bios. I can see the both drives (Or one at a time) in the bios. They are recognized correctly.
    Bios is set to UEFI boot and Windows 10 WHQL support is enabled.
    I am using a newly downloaded Windows 10 1903 usb installer.
    The Windows installer does not see either M.2 drive.
    I have seen that the new installer should have the required drives. I have also loaded the drives manually for installation and it still doesn't see either of these drives.

    Can anyone advise as to what I might have set wrong on the Z390?


    Motherboard: MSI MPG Z390 Gamining Plus
    M.2 NVME 1: Sabrent 1TB Rocket
    M.2 NVME 2: Intel 660p

    ---------------------------------------------------------------
    New
    Here is what finally worked

    I installed the drive temporarily in a laptop that had an Intel 200 series chip set.
    The installer could see the drive.
    Installed Windows from the laptop.
    Put it into the new computer.
    Set bios to ahci, ufei, secure mode on.
    Booted to USB Windows 10 installer.
    The installer could see the drive.
    Removed the partitions and installed Windows.

    Not the simpelest method for an installation.
     
    Last edited: Aug 13, 2019 at 11:47 PM
  2. mwroobel

    mwroobel [H]ardness Supreme

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    I have seen some problems where Windows balks on some motherboards where two m.2 drives are installed and have install issues. I know you can see the drives one at a time or together in the UEFI, but have you tried installing Windows with just one installed (M2_1?) Try removing one of the sticks, and then reattempt the install and see if that resolves the issue, then put the other stick in and continue as usual. Also, are you running BIOS revision 7B51v16, which is the latest?
     
    rive22 likes this.
  3. rabscuttle

    rabscuttle n00b

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    I have tried installing with just one installed. I plan to go back and try the other drive by itself just to see if that makes any difference.
    Bios is on the latest revision.
    Thanks for the reply.
     
  4. Abula

    Abula Gawd

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    Do you have any sata connected? sometimes they share lanes or deactivate one if the other is in use.

    I would try with only the the ssd you are planning on installing windows, no sata or extra nvmes.
     
    rive22 likes this.
  5. rabscuttle

    rabscuttle n00b

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    I have now tried with both drive in the M2_1 slot as the only drive connected. I can see the drives in Bios, I can see the drives if I go to repair mode in the installer and run disk part. I just can't see them from the Windows 10 installer.
    I have tried with bios set to AHCI mode and RST mode. It lets me load different drives, but still no drives visible.
    Any have any theories on what I am missing?
     
  6. ryan_975

    ryan_975 [H]ardForum Junkie

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    Play with the “M.2/Optane Genie” and boot mode (i.e UEFI or legacy) settings to see one of those changes anything.
     
  7. rabscuttle

    rabscuttle n00b

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    I tested my Windows installer on a system with a known working NVME drive and I can't see any drives on that system either. Both are 300 series intel chipsets. I downloaded the Windows 1903 installer again through the media creation tool and had the same results. Added the system specific drivers and still can't see the drive from the Windows installer.
    Is there something I am missing that you have to do with the new installer to get it to work on NVME drives
     
  8. rabscuttle

    rabscuttle n00b

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    Additional issue I can't figure out. I tried connecting a SATA drive, just to see if I can get it to show up in the installer.
    It is in the Bios. It doesn't show up in the drive list in the windows installer, but I can brows it to look for drives when it asks if I want to load drivers.
     
  9. mwroobel

    mwroobel [H]ardness Supreme

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    Download a fresh win10 installer from a different source if possible and if it persists RMA the board.
     
  10. Denpepe

    Denpepe [H]ard|Gawd

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    Some things you could try is using a different USB drive if you have one and/or a different USB port (if you are using front IO try using one on the back of the mobo)

    Did you make the windows install drive with the MS media creation tool?
     
  11. gigatexal

    gigatexal [H]ardness Supreme

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    I had this on a ryzen system and disabled UEFI and CSM and the install worked without a hitch. I haven’t enabled UEFI since but I am told once installed you can flip the switch back to UEFI and it will work.
     
  12. rabscuttle

    rabscuttle n00b

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    Tried front and back USB, Two different USB sticks created with the Windows MediaCreationTool1903.

    I was just testing the installer on two other computers. It sees the drives on an older system just fine, but can't see an NVME on an Intel 300 series chipset in a Dell Latitude 5491.
     
  13. Denpepe

    Denpepe [H]ard|Gawd

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    From googeling around, you could have some bent pins on your socket if this did not help.
     
  14. Chuklr

    Chuklr Gawd

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    When you run disk part does it show that drive as being partitioned as NTFS and did you try partitioning the drive at that point? You may want to try booting to a Live Linux USB and running GParted to find what it sees and, if possible, partition the drive as NTFS. Hope this helps.
     
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  15. rabscuttle

    rabscuttle n00b

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    Here is what finally worked

    I installed the drive temporarily in a laptop that had an Intel 200 series chip set.
    The installer could see the drive.
    Installed Windows from the laptop.
    Put it into the new computer.
    Set bios to ahci, ufei, secure mode on.
    Booted to USB Windows 10 installer.
    The installer could see the drive.
    Removed the partitions and installed Windows.

    Not the simpelest method for an installation.
     
    Chuklr likes this.
  16. Abula

    Abula Gawd

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    Glad you manage to make it work, now enjoy.
     
    gigatexal likes this.