What is your experience with CyperpowerPC

J

jweller13

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Jul 14, 2006
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What is your pro/con experience with these guys?

I was all set to buy a very high end system from Cyberpower, but after some research they seem to have a horrible service/repair/support record.
 
They are abysmal. I've always built my machines, but a few of my friends went out on a whim and bought from them. Out of three machines, none of them had their USB ports hooked up, one of them had a broken case door, two of them had their add-in cards glued to the motherboard while the other had his AGP card zipcorded to the AGP slot.

On top of that their service and such are terrible. One of the above friends had his motherboard go, and could never get anything beyond an answering machine. Either build it yourself or check out some of the [H] reviews from places like Velocity Micro and others.
 
Stay away! I bought a laptop from them, and an extra battery, which turned out to be made for a totally different laptop, i.e. different shape so I cant use it, also my laptop whitescreens randomly, they didnt fix it, so after a year of fighting with them they sold me a broken laptop, and now my warrenty is expired so Im screwed, only 1 year warrenty, and theres a buncha shit in the agreement theyre not responsible for from day 1! so here I am back to square one, worst purchase ever in my life! The 2 sites I urge you to stay away are IBuypower and Cyberpower. After shopping at newegg for years you might think all other ones are as good or similar, but I was totally wrong!
 
Damn, all these posts make it sound like CyberPowerPC is run by monkeys.



EVIL monkeys!
 
:eek:

Thanks for all your comments folks they helped me decide not to buy fro Cyberpower.

From that web rating site it seems there is about a 20% chance of having a problem. From the dis-satisfied comments it seems that if you do have a problem you can be sure it will be a humongous problem -- component death/vendor support blackhole. A 20% risk of computer death/vendor support blackhole is to risky for me.
 
synergyo1 said:
My friend Jaered was the one that entered that entry. He wasn't too happy when his Cyberpower notebook crapped out on him :)

BTW [H] did a review on one of the systems. Here is the link
http://consumer.hardocp.com/article.html?art=MTA0MCwxLCxoY29uc3VtZXI=
Click to expand...
Yeah my notebook is shitting on me as well, I just hope it doesnt whitescreen while im typing this or id have to force restart and retype this again!
 
chaikovski2002 said:
Yeah my notebook is shitting on me as well, I just hope it doesnt whitescreen while im typing this or id have to force restart and retype this again!
Click to expand...

He was having video problems also. The screen would just die. Cyberpower's customer support is shitty.
 
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