Western Digital MyBook Pro 1TB - Firewire Problems!

[SpurtSpanker]

Hopefully you all can help me.

I picked up a WD MyBook 1 TB external storage drive. This will be my second one. The first one was toasted thanks to the firmware update WD had on their website. Apparently, there is a known issue (yet WD still has the firmware on their site) that when you apply the firmware update, it renders the drive useless.

So I took it back and got a new drive. Both drives USB worked fine. Both drives firewire worked fine - the one that looks rectangular with a triangle at the end if that makes sense?

The firewire ports I am having problems with are the 800. The ones that are squareish. Neither one of those connections seems to be working. I connect it to the computer via firewire 800 and it picks it up, but it acts like it's not all there. You can't view the contents because it gives an I/O error.

WD support is a joke to say the least. I have tried a new cable, checking my card - everything. My firewire 800 card is made by SIIG and is brand new. I doubt anything is wrong with it, however I don't have any other items to check it with.

Any suggestions or ideas? I bought this thing for firewire speeds - I am stuck with USB and it sucks.

Anyone have a similar issue? Is it the card? Any other firewire 800 device I can buy to test?

Thanks!