So the other day I had a Raptor drive die on me after a few years of faithful service. Went to WD to RMA the drive. I was going to just one for one swap them, but I noticed that they off upgrade deals to upgrade from my old 74gig Raptor. Long story short, they knock a wopping $3 off THEIR price of a new drive.... some customer discount. No thanks, I will take another 74gig Raptor for $0, but nice trick WD. Hell the Egg retail price is under WDs "discounted price". Thanks WD!
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Western Digital Customer Reward
- Thread starter bigredcat
- Start date
I guess it's the "loyalty program" http://websupport.wdc.com/store/upgrade/products.asp?custtype=end&lang=en he is referring to, could be wrong though.
Adidas4275
Supreme [H]ardness
- Joined
- Mar 11, 2006
- Messages
- 5,986
yeah that program is a joke....
No, they will honor the warranty. I was commenting on their loyalty upgrade option. I just thought that the program was a joke since the "upgrade" price is $3 less than their retail prices. If I wanted to upgrade my defective 74gb drive to a 600gb drive it would cost me $259. If I didn't have the 74gb drive to upgrade, the 600gb drive would run me $262. I just wonder if WD screwed up the discount or if that is how much they care about customer loyalty?
I am returning the 74gb drive for the warranty replacement of the same model. They can keep the $3 discount.
I am returning the 74gb drive for the warranty replacement of the same model. They can keep the $3 discount.