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Weird crashing problem

B

BookEditar

n00b
Joined
Mar 29, 2009
Messages
8
My PC has been crashing pretty much ever since I FINALLY got it running a few months ago. It wasn't doing it at first, but after some time it started and got progressively worse. The more cumulative times it has crashed, the more often it crashes. It just completely freezes and usually gives me a BSOD (although not always) and requires a hard reset. I reformatted about a month ago and it was fine for a week, then it started again. It seems to corrupt files occasionally when it crashes and at one point corrupted a Windows file so that i couldn't start Windows. I reformatted again with the same results, except this time instead of reformatting a 3rd time I replaced the hard drive. Smooth sailing for about a week, and it starts again.:( Now the weird part... Every time it crashes, when I reset it, it does not recognize the hard drive at all. It doesn't appear in the POST data or BIOS, and it tries to boot from CD (which I have set as 2nd boot priority). It remains like this for a while, but if I let it sit for an hour or two, it will boot up normally. This is why the first thing I tried was replacing the HD and changing the SATA port. I also ran memtest86+ for about 20 hours with both sticks in and got 0 errors. The only other thing I can think of is the mobo. Any ideas? Also, does memtest account for errors that could be from compatability issues with peripherals, or just the ram by itself?

Here's my setup:

Case: Antec Twelve Hundred Full Tower
PSU: Antec TPQ-850 850W
Mobo: DFI LP UT X58-T3eH8 LGA1366
CPU: Intel Core i7 920 Nehalum 2.66GHz
RAM: mushkin 4GB DDR3 1600 Dual Channel
HD: WD Velociraptor 300GB
Video: BFG GeForce GTX295 1792MB
Audio: SB X-Fi Fata1ity
OS: Windows XP Professional
 
Wow... nice parts but weird problems... as if you had crappy parts...
do you have a UPS? Dirty power might be the culprit...
How are your temps?
Is the CPU OC'd?
Did you run Prime95 blend test for several hours?
Have you run a Drive Fitness test on the HDD?
Have you run Furmark to stress the GPU?
What are the BSOD error codes? (kinda important)
 
enginurd said:
Wow... nice parts but weird problems... as if you had crappy parts...
do you have a UPS? Dirty power might be the culprit...
Click to expand...
No UPS, using a surge protector that's been reliable for years.
How are your temps?
Click to expand...
Around 40C at idle, highest I've seen is about 45C, but I haven't tested while gaming. It crashes at idle too though, so I doubt higher temps from increased load is the issue.
Is the CPU OC'd?
Click to expand...
Nope, untouched.
Did you run Prime95 blend test for several hours?
Have you run a Drive Fitness test on the HDD?
Have you run Furmark to stress the GPU?
Click to expand...
None of these, I've been building computers for about 10 years now but I guess I've been pretty lucky so far because I have not had to do too much intense troubleshooting that required multiple diagnostics. Never had to run anything besides memtest. I guess the next step is to run these and go from there.
What are the BSOD error codes? (kinda important)
Click to expand...
I really wish I knew, I've been trying to read it but every time I get BSOD, it only flashes for about 2 seconds before the screen goes black and it auto-resets. Is there any sort of log that I could check to find this?
 
Event viewer should have some info in it.

Boot into safemode and turn off auto restart on system failure. Actually, you don't have to be in safemode. :p
 
Slight update...

I think some core files are getting messed up, because my machine is very often now, making testing difficult.

I ran Furmark with the following results:

Frames: 57000
Time: 1075 seconds
Min FPS: 31
Avg FPS: 53
Max FPS: 143
Max Temp: 97C and 98C (dual chip)

I also ran Prime95 for about 15 minutes before I realized the CPU temp was climbing over 80C and stopped the testing, which was following by the machine freezing and crashing. Not sure if it was just a random crash or caused by Prime95.

Event viewer shows errors with the sources "disk," "atapi," "Service Control Manager," and "ntfs."

atapi errors (lots of these, often multiple in a row):

The device \Device\Ide\IdePort2 did not respond within the timeout period.
A parity error was detected on \Device\Ide\IdePort2

disk error (lots of these, often multiple in a row): The driver dected a controller error on \Device\Harddisk0\D

disk warning (lots of these, often multiple intertwined with the disk and atapi errors: An error was detected on device \Device\Harddisk0\D during a paging operation.

Service Control Manager error (very few of these): The SIODRV service failed to start due to the following error: The system cannot find the device specified.

ntfs error (only one of these and it's recent): The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the Volume C:

And the machine just crashed while I'm typing this on my other PC. This is the first time it came up with a warning, 2 windows popped up saying, "Generic Host Process for Win32 Services has encountered a problem and needs to close." And, "This system is shutting down. This shut down was initiated by NT AUTHORITY/SYSTEM."

Thank you for the help so far, enginurd.
 
Sounds like bad ram by just reading the first post. Run memtest86 then report back.
 
Are you overclocking or running at stock speeds with retail HSF, your Prime95 temps look high?
Same as engi and Sath said, run memtest86.
 
From your update, it looks like its related to your storage subsystem. Run Drive Fitness tests, as well as HDTune error scans. Inspect your cables and try new ones if you have any. Unplug your optical drive and see if that changes anything. You can also try re-installing your chipset drivers.

Your CPU temps getting high from Prime95 is what probably caused those crashes. Make sure your HSF is seated properly... better yet, re-seat your HSF, but be sure to clean off the old thermal paste and apply new paste -- also take note of the imprint when you first remove the HSF to make sure you got good coverage. Also, check your mobo/chipset temps using either the app that came with your board (on driver disc) or speedfan. If your chipset is too hot, that could be causing your problems. Touch it while prime testing after you re-seat your HSF (be sure to ground yourself first), and make sure its not too hot to keep your finger on there for a bit. If it is, slap a fan on there and see if that helps.

Sathsayin said:
Sounds like bad ram by just reading the first post. Run memtest86 then report back.
Click to expand...

He said he ran memtest in that first post. ;)

BookEditar said:
My PC has been crashing pretty much ever since I FINALLY got it running a few months ago. It wasn't doing it at first, but after some time it started and got progressively worse. The more cumulative times it has crashed, the more often it crashes. It just completely freezes and usually gives me a BSOD (although not always) and requires a hard reset. I reformatted about a month ago and it was fine for a week, then it started again. It seems to corrupt files occasionally when it crashes and at one point corrupted a Windows file so that i couldn't start Windows. I reformatted again with the same results, except this time instead of reformatting a 3rd time I replaced the hard drive. Smooth sailing for about a week, and it starts again.:( Now the weird part... Every time it crashes, when I reset it, it does not recognize the hard drive at all. It doesn't appear in the POST data or BIOS, and it tries to boot from CD (which I have set as 2nd boot priority). It remains like this for a while, but if I let it sit for an hour or two, it will boot up normally. This is why the first thing I tried was replacing the HD and changing the SATA port. I also ran memtest86+ for about 20 hours with both sticks in and got 0 errors. The only other thing I can think of is the mobo. Any ideas? Also, does memtest account for errors that could be from compatability issues with peripherals, or just the ram by itself?

Here's my setup:

Case: Antec Twelve Hundred Full Tower
PSU: Antec TPQ-850 850W
Mobo: DFI LP UT X58-T3eH8 LGA1366
CPU: Intel Core i7 920 Nehalum 2.66GHz
RAM: mushkin 4GB DDR3 1600 Dual Channel
HD: WD Velociraptor 300GB
Video: BFG GeForce GTX295 1792MB
Audio: SB X-Fi Fata1ity
OS: Windows XP Professional
Click to expand...
 
Last edited:
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