Rahh
[H]ard|Gawd
- Joined
- Jan 14, 2005
- Messages
- 1,607
This may be more for networking I'm not sure. I want to setup something on our website that would allow me to give remote assistance to help train and aid them with software we have. I tried the remote assistance through windows xp but it wasnt that great and for some people that arent computer savvy it was a chore to get them setup so I could help. I'd like to be able to give them a link and through a small download or something on our webpage it would allow me to connect to them and help.
Any of this make sense? I've had it done for me before where I just went to a link downloaded something (their software?) and they were able to connect. Just wanted to know what it would take for myself to be able to offer that kind of assistance.
Any of this make sense? I've had it done for me before where I just went to a link downloaded something (their software?) and they were able to connect. Just wanted to know what it would take for myself to be able to offer that kind of assistance.