WDC 2TB Green

Lugztaz

[H]ard|Gawd
Joined
Jun 21, 2004
Messages
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I got 2 WD20EADS 2TB Western Digital Green drives the day after Christmas.

Everything was working fine until I noticed that one drive (my external) was not working.

I restarted Windows after verifying everything was connected properly. The drive still did not show up properly and Windows wanted to format. Ok so I go to format and Windows can't do that. I check Computer Management and it says the drive is "Healthy (At Risk)". It also shows the drive as a 1TB drive... There is not and never has been any partitioning of this drive (outside of the single max amount).

I pulled the drive out of the external enclosure and put it right into my PC. The BIOS also shows the drive as a 1TB.

Does anyone have any ideas? Is the board just going bad or am I missing something so easy I'm going to look like a fool for forgetting? :D
 
Well the first thing you do is check the SMART data:
- Current Pending Sector
- Reallocated Sector Count
- UDMA CRC error count

You said you bought 2 WD Green drives; then you talk about external drive. What is missing in between: "i put one of my WD Green drives in an external enclosure, connected via USB2 to my PC. The external enclosure is a DAS with only one harddrive in it; no internal RAID or anything like that."

Because some DAS actually have 2 disks in RAID0 or JBOD mode.

I assume your other WD Green drive is still working properly? Is this also external or internal?
 
Well the first thing you do is check the SMART data:
- Current Pending Sector
- Reallocated Sector Count
- UDMA CRC error count

You said you bought 2 WD Green drives; then you talk about external drive. What is missing in between: "i put one of my WD Green drives in an external enclosure, connected via USB2 to my PC. The external enclosure is a DAS with only one harddrive in it; no internal RAID or anything like that."

Because some DAS actually have 2 disks in RAID0 or JBOD mode.

I assume your other WD Green drive is still working properly? Is this also external or internal?

Using the WDC software I did a "quick" SMART check and everything was OK there.

The external is connected via ESATA in a regular external single enclosure, but as I said I tried this in the PC via SATA also with the same results.
 
I had a WD 2TB drive report 1TB after a WDTLER enabled. Toggling the TLER setting fixed it. You didn't do anything like that?
 
Using the WDC software I did a "quick" SMART check and everything was OK there.

The external is connected via ESATA in a regular external single enclosure, but as I said I tried this in the PC via SATA also with the same results.

If this is just the SMART pass / fail. This is may not be accurate. I have seen drives where the smart status was good however the drive had 1/4 of the sectors unreadable.
 
I had a WD 2TB drive report 1TB after a WDTLER enabled. Toggling the TLER setting fixed it. You didn't do anything like that?


I don't even know how I could go about doing this so I can only assume not.

I was just guessing that something on the board went wrong and it needs to be sent back to WDC. I'm not feeling there is much else to do at this point, would anyone disagree?
 
You should look at the SMART data itself; and look at the RAW VALUE of the three properties i mentioned:
- Current Pending Sector
- Reallocated Sector Count
- UDMA CRC error count

If those are all zero, your disk is fine.
 
You should look at the SMART data itself; and look at the RAW VALUE of the three properties i mentioned:
- Current Pending Sector
- Reallocated Sector Count
- UDMA CRC error count

If those are all zero, your disk is fine.

I can take a gander when I get home, but if they all come up zero then what is wrong with the drive?
 
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