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I have the strangest thing here, just got a complete series box set of the Sopranos and generally the condition of the disks are terrible for brand new. Some disks are scratched and others are actually warped. They come in a cardboard book type thing with lots of nice art and the disks are in plastic sleeves. I actually ran into a disk that was warped so bad it would not play, I have never had that happen before. At least I assume the warping is what is wrong, that particular disk is perfect otherwise. It is warped as a convex as you look at the side the laser reads, close to 1/8"! For now I put a dime on a flat surface, put the disk on top of that centered, some bubble wrap and heavy flat objects in hopes of bringing it back to true.
I have an email in to HBO's on line store regarding a replacement disk but I didn't get it there. I bought this one through amazon but I am generally not wanting to process a return for them, this was from one of those other merchants through amazon and not them direct and I am sure it would be a hassle. Anyone have experience getting replacement DVD's out of HBO?
I have an email in to HBO's on line store regarding a replacement disk but I didn't get it there. I bought this one through amazon but I am generally not wanting to process a return for them, this was from one of those other merchants through amazon and not them direct and I am sure it would be a hassle. Anyone have experience getting replacement DVD's out of HBO?