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Warning, woes, and resolution.

T

ThrawnFile

Weaksauce
Joined
Feb 7, 2005
Messages
70
Dont buy SuperPower manufactured cases... Furthermore don't go out and spend 80 USD on tools and parts to mod the case and end up fouling it even more.

The case in question is a SUPERPOWER XP02M, with only a 120mm exhaust, no room for any other intakes, and when I pulled it out of the box a few of the rivets fell apart. Undaunted by this I was going to cut some holes and mount a few 120x38mm deltas for some airflow and be happy. Sadly, I'm no handyman and have already butchered what metal there was.

So now while I wait for AMD to ship more FX-55s I'm looking at X handler and a 80 to 120 conversion kit so I can use these fans I have already.

Spose this was just me wanting to share this with some one, and a possible offer for a twice used 114mm arbored hole saw. Then again...
 
okay...if you are buying an $800+ proc, why the hell would you put it in a shitty little POS case? Put that thing in a lian li
 
I'm sorry, but what's the fascination with Lian Li cases?

I've been looking at them and well, to be honest; I'm not impressed. Am I missing something with them?
 
I am by no means a Lian li fan, they are pretty utilitarian in terms of looks...but as far as build quality they are one of the best.
 
yeah,lian li's are just computer cases that everyone here seems to love. also,say away from ordering from the xioxide place. i ordered a Cpu Fan from them and got it damaged{the shipping box looked like it was stomped on and the fan looked used},tried to contact them about it and never got an answer,so in the end i just cleaned it up more and used it.
 
Re: Xoxide. They go back and forth.

When they first opened, I was a BIG FAN! Then my second and third orders went straight to the crapper, gave them a bad review on reseller ratings. The owner apparently fired the CS guy that was bullshitting people and giving horrible service, but that didn't convince me to order from them again.
 
I had one order show up all frakked up (case looked like the ups driver used it for a stepstool), but one phone call to them, left a message, and had a return call from them within a few hours.
When I explained what happened, and that I had already e-mailed them pictures of the damage, the girl told me that she was going to put in a claim to ups, and to hold onto the case for 2 weeks, in case their inspector wanted to look at it. After that, I could do with it what I wanted. In the meantime, she was going to replace it, and they shipped the replacement case the next day.

Not bad at all. And it's that kind of customer service that keeps me coming back to them. :D
 
I'm having a similar experience with Sidewinder Computer Systems. I ordered my XP-120 from them last friday. Paid for 2-3 day shipping.

I noticecd yesterday morning that the post office in my town scanned it at 7:30 in the morning as being delievered. I thought it was kind of odd because the PO doesn't technically open till around 9am. Called the PO to find out what the deal was I was told they accidentally scanned it as being delievered but it's actually on the truck being delievered. 1530 rolls around and I get the mail, no package.

So, I wait and wait and wait. Figuring they driver is going to finish all the mailboxes then come to my house an dhand deliever it. Never shows up.

So, around 2100 (9pm) I shoot an email to Sidewinder telling them that the HSF never showed up. I half expected an email from them today or tomorrow concerning it. Nope, 5 minutes after I send the email they email me back apologizing and saying that it's odd they scanned it as being delivered so they said if it doesn't show up by the end of the week they'll reship it with whatever shipping method I want. So, I told them either UPS or DHL. They were like, "No problem, we can ship with either of those. In fact we run discounted shipping with DHL but they charge us an extra $1.75 per package for home delivery but we'll take care of you."

I've got to say, with the customer service I've received from http://www.sidewindercomputers.com/index.html I'll definitely be doing more business with them in the future. They are a little pricey on some stuff but their CS is outstanding.
 
Antec SX1040IIB (or BII...). A simple, elegant, understated case built like a tank.
 
Sidewinder is superb in customer service and in workmanship. I too ordered an xp-120 with 3 120x38mm high speed deltas (which is why I'm having such a hard time finding a case to suit me, I WILL use these monsters for intake/exhaust...) and they called me the next day I ordered to confirm my address. Seems my bank had a glitch and they were just following up on me.

Of all the companies that I ordered from, they shipped first, and resolved all billing problems the fastest.

And the hunt for the perfect case continues. Hey, can anyone put a foot up AMD's arse and get them to manufacture fx55s faster?
 
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