ViewSonic VX922 Flashing Power LED

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funkey3

n00b
Joined
Jan 6, 2008
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I have a ViewSonic VX922 19” flat panel monitor. It was purchased a year go. It has been working fine up until now. The symptoms are as follows:

  1. If the monitor has no video source plugged in it will display “No Signal” as it normally should.
  2. I have tried this monitor on three different computers using both DVI and VGA. I have tried a standard resolution such as 1024x768 @ 60 Hz. I also have tried the native resolution of 1280x1024 @ 75 Hz.
  3. If a video source is plugged in the monitor will turn off and the power LED will flash green (It’s not in standby, standby is an orange led). It’s also not out of range.
There has to be hundreds of thousands of people that own this monitor. I have searched the internet and found many people experiencing the same issues. I’d like to make this thread a central place for people to post information related to what I’m describing above.

Also please post your success stories if you were able to get ViewSonic to RMA your product. This monitor has a three year warranty, ViewSonic HAS to replace it with a new, equivalent, or refurbished part.

I myself am in the process of getting it returned for repair or replacement.

ViewSonic’s online support is here: http://www.viewsonic.com/contactus/index.htm
 
I am gonna bump this and add that I am now the owner of a Viewsonic VX922 with the exact same issues as the OP. Guess I will be getting ahold of Viewsonic to see if I can get it fixed.
 
I have the same problem with my VX922 and will be contacting Viewsonic support. My monitor is over 1 year old.
 
I have this monitor. Luckily I haven't experienced this issue. It's still a cracking little monitor, apparently response rate and input lag are still the best around.

I'd be interested in if you guys get an RMA for this...
 
As I mentioned, I was experiencing this same problem. On April 15th, I contacted support through their website and explained the problem similarly as it has been explained in this thread. The next day I received a reply. They wanted me to check the cables one more time, but if it was still doing it then I would receive an RMA. I replied and told them that the cables were secure and they immediately sent the RMA information. I sent it in and it arrived there on April 21. Today, May 9, I received the replacement and I am happy to report that it works perfectly...no more flashing green lights.
 
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