Viewsonic VP2020b suckiness

J

JDAdams

Gawd
Joined
Mar 16, 2006
Messages
676
Well, I'm having so much fun trying to get a working monitor out of Viewsonic I thought I'd post about it. I'm on my 5th VP2030b so far, hopefully this one will work better than the last four.

Monitor 1: I bought a VP2030b from scan.co.uk in April of 2006, and it worked fine for a couple of months, after which it started displaying a black screen after being on for extended periods. This could be remedied by leaving it off for a short while (20-30 mins), which to me was a clear indicator of an overheating problem. Eventually it refused to display a picture at all, at which point I called for a replacement.

Monitor 2: This monitor swiftly started displaying the same symptoms as the first initially did, so I sent it back before it packed up altogether, not wanting to wait until this (possibly) happened outside warranty.

Monitor 3: This monitor worked fine in DVI-A and VGA modes, but would not accept a DVI-D signal at all. Interrogating the EDID data revealed it was set up as an analogue-only device, alas the data was write-protected, so back went this one too.

Monitor 4: This one was the worst so far. After just a couple of hours of use it began switching off and on every few seconds with any input source and resolution. Back it goes...

Monitor 5: This one hasn't arrived yet, hopefully it will be better than the others.

Has anyone else experienced any problems with this or other screens? I'm about ready to file a suit against them for being unable to supply a working product. They've already refused to send me a different monitor, even a cheaper one or on payment of an additional fee, and it seems obvious to me that this one is of poor design and/or construction, especially given the overheating issues I've seen.

I know it's the monitors at fault since I have three other PCs and 5 other screens available to test, along with numerous cables, and all combinations which do not include the VP2030b work just fine, including ones with another Viewsonic, a five-year old VP912s. What should I do in this scenario, I don't want to keep receiving shoddy monitors until the original warranty expires?
 
I'm waiting for my VP2030P replacement from Viewsonic and your story is discouraging. Hopefully, I will have better results than you.
 
The new monitor came......

The 3 plastic rings use to hande cord management were in pieces, the monitor's bezel was not connected so I had to snap it together, and the place where the monitor connects to the stand was croocked (hard to explain).

I guess I need to request a new one.
 
I've had the latter two of those problems too - I'd put up with them if I got a working display out of it!
 
Fuck Viewsonic. Their CRT days were the glory days, but now, after owing a Viewsonic 21'' LCD myself, I can say they suck. The VGA input is all fucked, if you wiggle it around even with it fully screwed in, tints of purple go all over, or you lose overall color quality and brightness. I had to wedge a lighter under the blue VGA connecting end to stabilize it. If you have a Viewsonic on your way, send it back ASAP. However, the DVI works good. I will still use it, but won't buy a Viewsonic again. My Samsung is great, but they also did some shady stuff w/ the 226BW series LCD's, but at least the quality is good if you buy the CW.

Might have to add Viewsonic on my list of suck (see sig).
 
Finally got through to Viewsonic. They had no problem swapping out the monitor again, but unfortunately I have to send in the bad one before they will ship out another one. He did say they would send me a "New" one vs. a refurbished one. I don't believe him though as the on I am sending back is a refurb (from prior replacement).

I am upset about the VGA issue because I do not want to buy a new card ust to have 2 DVI ports. Why does VGA have to suck??
 
As you'll see from my list-o-monitors, it's somewhat of a lottery. You might get one with VGA working fine but a bust DVI input. In the worst case you still have a few more returns to try before they refuse to help, since I'm on four already. The next one is expected today, I'll see if it's any better.

Update: Number 5 arrived. It has some cosmetic damage to the screen, looks like it has been pebble-dashed in a small band, but only visible when the monitor is in a shadowy area with diffuse light shining on it. Direct lighting or shadow renders it invisible, hence it won't bother me in normal use. Also it was very dirty, had a thin film of something almost like limescale on it. This one seems to work so far though , and since it looks fine now I've cleaned it I think I'll keep it. Assuming it doesn't flick off later today of course.
 
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