LordVampyre
[H]ard|Gawd
- Joined
- Apr 1, 2004
- Messages
- 1,239
WARNING: Random probably not so popular thoughts from me at 3AM....
People rave and rave about EVGA, but to me their customer service isn't anything like it was 10+ years ago - honestly it's not fantastic today in my opinion and there is literally no one-on-one interaction with anyone when doing an RMA like there used to be. And that whole thing about charging for advanced RMA AHEAD of time when you register the card? Absolute stupid nickel and dime bullshit. As I've said in other threads EVGA used to offer this as a courtesy, only requesting a credit card to secure it.
I also think their card designs are uninspired - up until somewhat recently the vast majority of their cards and coolers were bone stock Nvidia reference straight from Flextronics (or whoever Nvidia has stamping out reference cards now). Even the super 'high end' ACX coolers seem entirely bland and uninspired to me. I honestly don't see why people continue to hold them in such high regard except I guess even with the above downfalls their customer service is still better than most others.
For me it was a real toss up between Asus and Zotac.... but since Zotac isn't even in the poll......
Asus because even though we all know their customer service SUUUUCKS the cards are just built so damned well. I've watched the evolution of the DirectCU coolers from way back in the 5 and 6 series cards to the STRIX editions of today and they're just incredibly stout pieces of kit.
Zotac because they really came in over the last few years with a one-two punch - very nice card and cooler designs that stray from reference and look pretty snappy doing it, and pricing that is usually $20 or more below their closest competitors.
I think MSI and Gigabyte are pretty cool too, in fact now that I've had a good look at the Extreme GTX 1080 card I'm awestruck. That cooler is just freaking awesome....
No ones customer service is like it was 10 years ago. Thats includes vendors, places to eat.. everything.