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Video Card Problem, Need Help

C

Cubism Dream

n00b
Joined
Mar 28, 2012
Messages
23
So my computer wouldn't boot up and I traced the problem to my graphics card. It is a MSI 660 Ti and when the pcie cords are plugged in it won't boot, but when their unplugged it will. I tried another graphics card and it booted. Do I need another graphics card? Should I try more things to fix it? Any suggestions would be great.
 
Someone more knowledgeable than I will probably be along in a bit, but you've done the classic replace-and-test, and it's showing that a different card works where your problematic card doesn't. That's usually a good sign that the replaced part is the problem, but there might be a few other things to check first..

Is this card new to you, or have you been using it for awhile? Did you do anything different to your computer just prior to the problem? Open it up & add new parts, install new drivers etc? The thing that's bothering me is why it's working WITHOUT the pcie power. Did the replacement card require PCIE as well? Does the replacement card require less power? There's an outside chance the PS is overburdened.
 
Ive had the card for about a month now with no problems. I hadn't done anything new to the pc in that time. My computer was off for a day or two and I went to turn it on the other day and it just didn't work. It had shown no signs of problems before this. I just read an article regarding MSI tweaking the voltage on their cards, thus causing problems. Im wondering if this could be a factor.
 
We're gonna need your system specs - did you or a friend build it or is it a pre-built model? What, specifically (names and models of parts), do you have in your machine? If it's a pre-built computer, we need it's make & model instead. It's VERY important to supply that info, or no one will be able to help you. Right now, I'm thinking it's either your card or the power supply, and the more I think about it, the more likely the power supply seems.


Here's what we need to know(and remember this for all your future computer forum questions):
  • The make and model of the video card that doesn't work.
  • The make and model of the video card that DOES work.
  • If it's a pre-built computer, tell us the maker and model of the computer.
    If you or a friend built it, we need to know the make and model of your power supply, motherboard, CPU, amount of RAM you have, what kind and how many drives you have, and any other devices that draw power from your computer. This is necessary to judge whether or not you've outstripped the power supply's capability.​

If you can't supply the above information, no forum anywhere will be able to help you, and your best bet is to make friends with someone who knows about this stuff, or talk to a local computer repair/supply shop or the Geek Squad.
 
I built my computer, no one else has ever touched it. I am more than capable of working on it myself.
As for the parts they are..

ASRock Z77 Extreme4 Motherboard
Intel i5 3570K
MSI 660 Ti PE- Not Working
Sapphire 5770- Working
OCZ GXS 700w
8 Gig GSkill Ripjaw Ram

As stated before it doesn't appear to be a power supply issue, nor a motherboard malfunction. Strictly a graphics card problem. I hope this info can help bring me to an answer.
 
Probably the video card. The good card isn't a whole lot easier on power than the bad one. That's what I wanted to rule out - if you tried a card that draws very little power compared to the card that wasn't working, it might let an underpowered/bad PS work, making it look like it was the video card that was the problem.

You could try the bad card in a friend's working computer if you REALLY wanted to be sure, but short of doing that, what you've said & done makes it look like it's your video card.
 
Cubism Dream said:
Ive had the card for about a month now with no problems. I hadn't done anything new to the pc in that time. My computer was off for a day or two and I went to turn it on the other day and it just didn't work. It had shown no signs of problems before this. I just read an article regarding MSI tweaking the voltage on their cards, thus causing problems. Im wondering if this could be a factor.
Click to expand...

your spot on about the issue. i assume you already checked for debris that might induce a short.

next logical step would be to get a hold of msi and try to rma the card
 
dinlee23 said:
your spot on about the issue. i assume you already checked for debris that might induce a short.

next logical step would be to get a hold of msi and try to rma the card
Click to expand...

Ya, I was still under warranty through Newegg, so I went ahead and got a replacement in order.
 
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