Video Card Issue? (W/ Pics)

Z

ZooCow

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I have had my HP dv9000 laptop for a little over a year now. Recently it's graphics have been glitching out in the following manner:

http://img.photobucket.com/albums/v216/ZooCow/photo1-1.jpg

I would have to shut it down (via the power button) then wait about an hour before I could start it up properly again (otherwise, I'd see the below screen). Now, however, whenever I boot, the only screen I see is the following:

http://img.photobucket.com/albums/v216/ZooCow/photo12.jpg

Any ideas? It seems like it would be a video card issue. Is it possible to replace the video cards in the dv9000 model computers or is this something that I would have to mail in to to do?

Thanks.
 
It looks in a bad way.
I suspect heat or heat damaged GPU.
Possibly the heatsink paste has gone off or the heatsink is full of dust.
This can cause irreparable damage but you might be lucky once the paste is replaced and dust cleaned off.
Check case ventilation too.
 
It looks like the GPU is damaged. It's not video ram artifacting. It could possibly be the connection between the graphics adapter and the motherboard being loose or damaged. The last screen looks like snow, does it start out black and then slowly turn white and fuzzy? That's a videocard initialization/resolution problem where it can't properly set a resolution and the card crashes.
 
ZooCow said:
Is it possible to replace the video cards in the dv9000 model computers or is this something that I would have to mail in to to do?
Click to expand...

Graphics cards are difficult to replace in most laptops, and will require being sent in. Unless you have a really good warranty, it will probably be quite expensive to have the graphics card replaced. I'm sorry to say that you are likely to be shopping for a new laptop.
 
Thanks for the quick replies everyone!

I would have tried to reinstall the drivers; however, it won't boot, or at least, I can't tell if it boots because the screen starts off like in the second picture, then fades to a brigther whitish color.

Any ideas.
 
Do you have any extended warranty? You definately need to send that badboy back and get it fixed.
 
Thanks again for the replies.

I figured that I'd have to send it in, but I wanted to make sure there wasn't any simple solution that I wasn't seeing.

I talked to HP support and it sounds like that when I send it in, they'll wipe my hard drive. Unfortunately because the video card doesn't work, I can't back anything up. Any ideas as to how to back it up or at least remove the hard drive?

http://img.photobucket.com/albums/v216/ZooCow/photo1-2.jpg
 
Maybe get an external dock for the hard drive, back it up to another computer.
 
yeah an external drive would be the easiest way to backup. Ive seen that issue before with HP notebooks. Its normally going to be the GPU or motherboard, but it could be a lose connection or inverter in the lcd
 
Have you tried hooking up an external monitor at all? That's what you usually do with a laptop LCD is dead but this looks more like a GPU problem. It's not the inverter, if it was, it'd be black


It could work though, and additionally let you backup.
 
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