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Vbios Screwup

N

nimajneb5000

Weaksauce
Joined
Aug 10, 2010
Messages
87
Hey all,

I know what I did was dumb so I'll try to keep this short. I bought a GT 220 1Gb DDR3 (HP Model) off of ebay for my HTPC. When I installed it, Windows couldn't start it and kept bugging me with "Cannot load drivers, Nvidia Geforce GT220 needs Bios update" or something to that effect. After a few hours of searching, I came across an EVGA bios update for a very similar card. I flashed the bios to the card and I think you can guess what happened. So to put it succinctly, does anyone have a copy of the Vbios for an HP GT 220 1gb DDR3 card or know how to fix mine? :D

Thank you
 
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Have you tried contacting HP support? They can probably email you the BIOS file. Tech support is usually happy to help.
 
IRSmurf said:
Have you tried contacting HP support? They can probably email you the BIOS file. Tech support is usually happy to help.
Click to expand...

I didn't because I bought the card secondhand and it's not necessarily an HP Branded item that they sell individually. It was part of a system that I don't own.
 
Do they charge for support? It wouldn't hurt to call and ask. They might save you hours of research.
 
IRSmurf said:
Do they charge for support? It wouldn't hurt to call and ask. They might save you hours of research.
Click to expand...

I have no idea. I figured that they wouldn't help me as I don't own the computer it came from and therefore don't have a valid serial number and all that. They also don't have a page for video cards on their tech support page.
 
nimajneb5000 said:
I have no idea. I figured that they wouldn't help me as I don't own the computer it came from and therefore don't have a valid serial number and all that. They also don't have a page for video cards on their tech support page.
Click to expand...

Before I worked in the field, I never called tech sup. When I was on the phones, the first thing so many people would say is how many hours they wasted before calling. I was guilty of that, too. Not anymore.

Tech support can usually find what you're looking for. If they can't help you, they'll tell you who can help you. Big companies usually don't just say, "not my problem," and hang up on you.
 
I think it may be important to also state that I have come across numerous posts on multiple forums that this is a problem seen by many people using Nvidia 2-- series cards on motherboards with PCI X16 v1 slots (which is my situation as well). If anyone knows of any fixes for this let me know.
 
IRSmurf said:
Before I worked in the field, I never called tech sup. When I was on the phones, the first thing so many people would say is how many hours they wasted before calling. I was guilty of that, too. Not anymore.

Tech support can usually find what you're looking for. If they can't help you, they'll tell you who can help you. Big companies usually don't just say, "not my problem," and hang up on you.
Click to expand...

Good advice. I'm going to call them up ASAP and let you guys know what happened.
 
I just got off the phone with HP tech support. He said that they can't help me with the card and I would have to contact Nvidia.:mad:
 
nimajneb5000 said:
I just got off the phone with HP tech support. He said that they can't help me with the card and I would have to contact Nvidia.:mad:
Click to expand...

Sorry about that. I'm intrigued. I wonder who makes this card. I would assume HP is buying them from an AIB. Maybe NVIDIA can point you to the proper AIB to contact for your BIOS. Do share. :)
 
IRSmurf said:
Sorry about that. I'm intrigued. I wonder who makes this card. I would assume HP is buying them from an AIB. Maybe NVIDIA can point you to the proper AIB to contact for your BIOS. Do share. :)
Click to expand...

The funny thing is when I go to Nvidia's site, it points me back to HP for tech support:rolleyes:
 
Worse case scenario:
You call HP
They say call NVIDIA
You talk to NVIDIA
They say call HP
You call HP
They say to call NVIDIA again
You say they told me to call you.
You refuse to get off the phone until you are taken care of.
Have the tech support person conference in NVIDIA.
Let the tech support people battle it out. One will have to talk to a more knowledgeable person, eventually
The technically knowledgeable help desk will find your special bios.
 
IRSmurf said:
Worse case scenario:
You call HP
They say call NVIDIA
You talk to NVIDIA
They say call HP
You call HP
They say to call NVIDIA again
You say they told me to call you.
You refuse to get off the phone until you are taken care of.
Have the tech support person conference in NVIDIA.
Let the tech support people battle it out. One will have to talk to a more knowledgeable person, eventually
The technically knowledgeable help desk will find your special bios.
Click to expand...

Worst Case Scenario:

All of the above
Flash new vbios
Card still doesn't work:p

But seriously, the guy I bought it from on Ebay said it came from a refurbished machine. Too bad I flashed to bios before doing more extensive testing on other machines:mad: The ad on ebay said no refunds anyway so I think I all I have for it is a $38 lesson on Ebay video card purchases.
 
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