USB Mouse and keyboard

M

munic

Weaksauce
Joined
Dec 28, 2000
Messages
87
Hi,
I need your help. I am having a problem with this machine. The machine is a Dell (hell) with Window XP. It’s pretty old. I could use the mouse and keyboard during the bios but I could not when Windows is loaded. They number lock would turn off when the XP screen loaded. I am sort of suck on the Windows log in screen with no input device. I tried going to safe mode or use different mice, but the result is still the same. Your suggestions? Thanks.
 
Go into the BIOS and change the 'Mouse/Keyboard Controlled by' option. It's probably currently on BIOS controlled.
 
The system does not have PS/2 port. The owner does not know how to get to BIOS. But I will check to make sure.
 
You have to remember that at the Windows log on screen, if the USB KB&M has been moved to different ports, that it takes time to reinstall the drivers. If it's a slow/bloated computer, it can take 10 minutes or more.

Have him turn on the computer and just leave it for a half hour then come back and try it after the USB drivers have been reinstalled.
 
bigdogchris,
I will try your recommendation. I think it maybe a virus. Is there a bootable AV scan that I can use? I have McAfee/Norton, but it is not bootable.
 
munic said:
The system does not have PS/2 port. The owner does not know how to get to BIOS. But I will check to make sure.
Click to expand...

I never mentioned PS2 ports. What I meant is, there is often an option in the BIOS to have the keyboard and mouse either controlled by the OS or the BIOS. In this case, you'd want it on OS.
 
CrimsonKnight13 - thank you. I try to run a scan on it.
Violator - you could do the following to USB controller (on/off/No boot). But I think this is for bootable usb device. There is no option for keyboard/mouse.
 
AV does not find anything and I can use the keyboard and mice on Kaspersky AV just fine. I'm lost now.
 
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