USB back bracket

[Moksa]

So I just finished building a new computer, and I have a 1.5yr old Logitech Webcam that apparently has issues with usb 3. I'm trying to get a usb 2 port to connect it to. I've installed a back usb expansion bracket that came with my old computer that I never used, but I'm still having the same issues (only the microphone is picking up data, the camera stays off). I've verified that the cam does work with a separate computer. Does a usb hub plugged into the headers on the motherboard need drivers to function properly? Is it possible I just need to get a new back bracket? I've tried plugging the cam in via a usb2 hub plugged into a usb3 port but it still doesn't work.


The old bracket is the one that came with this:
http://www.newegg.com/Product/Product.aspx?Item=N82E16813130097
The MSI site doesn't list any drivers specifically for the bracket.

My new motherboard is this:
http://www.newegg.com/Product/Product.aspx?Item=N82E16813131979


Alternatively, should I just buy a new bracket from Asus:
http://us.estore.asus.com/index.php?l=product_detail&p=2091
(I can't seem to find a comparable product on Newegg. I know they aren't very well liked here, but its generally free 2 day shipping since I live near their warehouse.)

 

[ninjaturtle]

What OS are you using? Is it the same on the old MOBO?
Does your webcam transmit audio and video through USB together or use a mic jack?
Have you update the BIOS?
Installed all drivers for the MOBO, the USB bracket is just a straight connection from the MOBO to USB ports and have no circuits so it should be fine.
See if Logitech have updated drivers for the cam or OS.

 

[Moksa]

I'm using Win7, yes.

The cam transmits a/v through USB together.

I have updated the drivers / bios for the mobo.

I'm using the latest driver for the cam from Logitech; however, their site says that have compatability issues with USB3 ports on the cam which is why I'm trying to use a USB2 port. Was hoping plugging the usb2 bracket into the headers on the mobo would kill the issue.

 

[ninjaturtle]

Might be in the settings somewhere then.
Maybe a the video need to be enabled.
Have you check in device manager to see if there are drivers not installed.

What is the model of the webcam?