Ok, so I received an older laptop from someone, a Gateway NE56R43u. So the screen is broken....a big crack in it, can't see anything. It needs to be replaced and I plan on doing so when I get money, but until then I'm trying to see if anything else is damaged. I'm using an external monitor, but it only works when I get into Windows. I can't get a picture in DOS or even get into the BIOS. So when Windows comes up, I can see everything...through the external monitor that is. I went to upgrade it to Windows 10 and everything seemed fine, but it's either stuck on something or it's a part where it's not in Windows yet and needs some sort of manual input, but I can't see anything. The external monitor isn't showing anything. The monitor I'm using is an old Lite-On LCD. I'm using a VGA input. Again, works in Windows, but it's stuck and I can't see anything. Any ideas on how to get it back to where I can see it again? Thanks.