Trouble with my 965BE

jojoenglish85

Limp Gawd
Joined
Oct 20, 2011
Messages
407
Just built my new cpu. Im starting to have random freezes when using google chrome browser, its making me mad now, and im starting to wonder if its the cpu not being able to multitask well. My other question is this, Can I switch to another AMD cpu like bulldozer which my mobo supports and not have to buy another copy of windows 7, or will i have to purchase a new windows 7 if i switch cpus?

Specs:
AMD 965BE
Gigabyte 990fx UD3
(2) Gigabyte 6950
G.Skill RipJaws 1600 (8 gig)
 
You need to post more info about your system. If you are overclocking anything or changed BIOS settings for frequency or voltage and what steps you have done to test it.

If you are not overclocking it is unlikely that the CPU is the cause. More likely it is the memory or motherboard, however it can be the power supply or hard drive.
 
Two brand new WG 500 GIG HDDS
Running stock no OC
TX850 PSU
It doesn't happen all the time just only when i using chrome browser. Maybe i have too many tabs open or something but it shouldn't affect my computer as much. I am getting really pissed, maybe its my crossfire setup? I don't know, im just tired of restarting my cpu everytime i use chrome, when i use opera, it works fine. I prefer chrome browser though, maybe its the browser itself or something.
 
Two brand new WG 500 GIG HDDS

That could still be the problem. Remember that hard drives (or basically any other component) can die at any time at all regardless of your usage.

Install and run CrystalDiskInfo to see if it either drive appears to be going bad. Basically any drive status other than Good should be investigated.

I will try get back later with more steps / debugging tips.
 
Ok when i get home i will defintely download this program and check it out. Actually now that im thinking about it, my cpu started doing this after i install my second hard drive, from my old computer with windows vista on it. But it was also fairly new.
 
Not to be pedantic but, do you mean 990FXA-UD3 ?

If so, I ran a very similar rig, same CPU, same MB, and XFX 6950 CF, and I certainly didn't experience anything like you describe. The 965 may not be a powerhouse by today's standards, but it certainly shouldn't have any issues with basic Windows multi-tasking, at all.

If your board indeed the 990FXA-UD3, I might have some other ideas. Can you check the board revision number ? It should be located in the bottom left corner of the board. Also, make a note of what BIOS version you are running and let us know.

I guess something else you could try in the meantime would be to disable drive sleep if you have it enabled, provided the drives check out ok.
 
Sorry the board you stated is the exact one i have. Bought it in hopes of running bulldozer, and then decided to run the 965 first to see how i liked it. i finially pin pointed the problem last night. It seems my CPU Usage starts to climb rapidly after having all of my tabs open in my chrome browser, last night my anti virus was running and i was surfing and it began to lag really bad, looked at my cpu usage and it was between 97-100%. So im guessing my cpu is not that good when multitasking. I ran a quick experiment also, I realized when it was running that high, that i had overclocked it slightly to 18.5 (37500 mhz) and it was running high on cpu usage. when i put it back to stock clock speeds of 3400mhz the usage went down between 48-80% Not sure whats going on but it seems my cpu can't multitask very well.
 
st night my anti virus was running and i was surfing and it began to lag really bad, looked at my cpu usage and it was between 97-100%

Don't run your antivirus when trying to do useful work.
 
Not sure whats going on but it seems my cpu can't multitask very well.

Your CPU is just about as good as it gets for an AMD 4 core processor. If you need more cores get a phenom x6.
 
Most likely you will not need to purchase windows 7 again. Although you will need to reactivate. Also I am not sure about OEM versions. Make sure you get at least a 6 core CPU. The 4 core bulldozer is a downgrade from your current chip.
 
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Sorry the board you stated is the exact one i have. Bought it in hopes of running bulldozer, and then decided to run the 965 first to see how i liked it. i finially pin pointed the problem last night. It seems my CPU Usage starts to climb rapidly after having all of my tabs open in my chrome browser, last night my anti virus was running and i was surfing and it began to lag really bad, looked at my cpu usage and it was between 97-100%. So im guessing my cpu is not that good when multitasking. I ran a quick experiment also, I realized when it was running that high, that i had overclocked it slightly to 18.5 (37500 mhz) and it was running high on cpu usage. when i put it back to stock clock speeds of 3400mhz the usage went down between 48-80% Not sure whats going on but it seems my cpu can't multitask very well.

Instead of buying a new CPU, you need to find out what's causing the '97-100%' usage. You got a virus or something?
 
Instead of buying a new CPU, you need to find out what's causing the '97-100%' usage. You got a virus or something?

That is certainly a possibility and I agree it would be nice to track down the reason for the high CPU usage.
 
Something else is going on. There is absolutely no reason an x4 965 should have any trouble running basic tasks like what you describe. What does task manager say ? Is it literally a chrome process that is maxing out CPU usage ?

You can swap CPUs if you really want to, but the issue as you describe it will most likely not be solved by doing so.

I just switched from a x4 965 to an x6 1100T, and the only thing that has changed in any noticeable way is BF3 performance, which is fine, as that is the only reason I made the switch.

Long story short, there is something else going on that is eating up CPU time. You need to figure out what that is before you make any decisions. Unless you're running 700 tabs open at once, in which case any machine probably wouldn't be very happy with that, the x4 you have is not the problem.
 
I have Norton running at all times and StopZilla, it has said that it tracked down some trojans and eliminated them, so i never thought about anything having to do with viri.
 
Having an antivirus program certainly does not mean that you can not get a virus.

Did you check taskmamager to see what applications were causing the 100% cpu load on all 4 cores?
 
I have Norton running at all times and StopZilla, it has said that it tracked down some trojans and eliminated them, so i never thought about anything having to do with viri.

It's not your cpu causing the issue it's software...surfing the web your cpu should dam near be idling. Stop 1 program at a time until you find the culprit. My first guess is Norton or a combination of the programs.
 
I mean right now the most memory hungry programs running right now is the 5 tabs i have open in google chrome right now. the highest registering at over 59k/kbs lowest 34k/kbs that is crazy to me, never saw it in vista broken down by tabs when browsing. after closing Steam which was running at 100k/kbs the system usage is below 40%
 
You said the CPU usage was high. Why are you now looking at memory usage? What about CPU usage in your running programs (when the problem happens)?

after closing Steam which was running at 100k/kbs the system usage is below 40%

It does not sound like you understand taskmanager that much. Can you post a picture of your screen? Shift-PrintScrn then open Paint and click paste.
 
381883_10150529323082700_553502699_8721292_1239754874_n.jpg
Sure no doubt, ill post up a pic.
 
Windows explorer (the file manager not internet explorer) for some reason is using 23% of your processor. That is unusual.
 
I'm not seeing anything wrong with memory usage, you keep pointing towards memory usage as some sort of issue. I thought the problem was CPU usage ?

Next time it flips out on you, sort task manager by CPU and get a shot for us.
 
Running two Anti Virus programs at the same time?! Also, along with making sure the CPU is not overclocked, try setting your memory to 1333.
 
Do you by chance have a desktop icon that is not working? (click on it and nothing happens?) If so, right-click on it and select 'properties', then 'change icon'.


I've also seen people utilize the following changes to their registry and it resolves the explorer.exe issue:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{87D62D94-71B3-4b9a-9489-5FE6850DC73E}\InProcServer32 - shmedia.dll & HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler.

Open up regedit. Next go to HKEY_CLASSES_ROOT\SystemFileAssociations\.avi\shellex\PropertyHandler.
Then change the "Default" value which should be "87D62D94-71B3-4b9a-9489-5FE6850DC73E" to "0". Finally, reboot.
 
Nuke it from orbit and start from scratch with a clean Windows install. You only need one virus scanner, as others have said. Make sure you install all the drivers for your hardware.

Since this is a new machine I'd also run Memtestx86+ just to make sure you don't have a motherboard/memory issue causing freeze-ups. The auto installer for a bootable USB key works great if you have a spare lying around, otherwise burn the ISO version to a CD and boot from that. If you see any errors (red entries at the bottom) you either have a bad stick of RAM or your BIOS settings are wrong.
 
Doesn't sound like a hardware issue to me.

Could be too many add-ons on chrome but I see 73 processes running on your computer and only see about 1/3 of whats running listed.


Shutdown both anti-virus programs for awhile to test. If you have any torrents going shut the torrent program down as it can cause hell with the wrong settings.

We can't help if we can't see the full picture of whats going on.
 
Thanks for all the interest and help people, like i said im just confused about why my cpu at random seems to be freezing, and when im checking my resource monitor it will tell me CPU 100% usage. I never knew having so many tabs open in google would take up so much memory/usage??? If i have too many tabs open like 6-10 then the CPU usage definitely skyrockets. Its odd because i have 12 up on my other "old" computer with windows vista and it seems to be working just fine. Seems like i have the problem under somewhat control. I am limiting how many tabs i have open, at the moment 4 only. and also my background applications in my task bar. Also just got through playing Skyrim for a couple hours with no problems at all. When this happens again ill get some snapshots of what is happening.
 
yeah def a no no for two AV software stick to one.

also maybe try CCleaner and clean up your registry with that. good tool to have around anyways.

Other wise since its new, you might as well reformat and try again.

Another thing to see if its software/hardware issue is get a linux live cd/usb and try out chrome from there.
If its still 100% after 10+ tabs in ubuntu or whatever then it just might be a hardware problem but i seriously doubt it.
 
many tabs open in google would take up so much memory/usage???
I have had my browser use over 1 GB of ram but you have not shown anything near that on any of the pictures you posted.

If i have too many tabs open like 6-10 then the CPU usage definitely skyrockets.

That is not supposed to happen at all. I mean for the most part only the active tab should be using processor cycles.There is something very wrong with your windows install or you have found a bug in chrome. Are these tabs loaded with flash content or pdfs or using some other external plugin.
 
No offense but it seems like the OP would rather just watch task manager than try what everyone's suggesting and turn off programs, starting with Norton to narrow down the issue(s).
 
^I actually did try what people were telling me last night, i did a fresh re-install of windows and reformatted my HDDs. Problem seems to only happen with google chrome though. Ill be using firefox from now on i guess.
 
^I actually did try what people were telling me last night, i did a fresh re-install of windows and reformatted my HDDs. Problem seems to only happen with google chrome though. Ill be using firefox from now on i guess.

Good for you! Are you using the latest stable Chrome release or one of the beta/developer builds?
 
Actually i am not even sure, ill check which build it is when i take my lunch break today. Ill see if it needs upgrading or not.
 
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