Tigerdirect droped EVGA!

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BababooeyHTJ

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Apparently Tiger Direct wont be selling Evga products anymore. I normally never even look at their website but this gave me a laugh. If you search for Evga on their website it just says you have searched for xfx.
 
All this reflects very poorly on TD (who didn't have the most shining rep to begin with) and I can't help think that EVGA is one of the biggest NV partners and not a good one to lose.
 
Wow, that sucks for TD. EVGA is one of the biggest nvidia partners (apart from BFG of course) and they dump them. Shame.
 
[H]adouken;1033659477 said:
I don't know about that, I don't think we have enough info since neither party spoke out on who dumped who yet, did they?
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Well not yet, but I am assuming that it was TD.

Well, I won't assume anymore until further word comes out. :)
 
Just bought my GTX 285 from TG. The card arrived 3 days ahead of the date scheduled on UPS's website. No complaints here.
 
TS28 said:
So...Why? Why would they do that...
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From the tone of the EVGA staff on the EVGA Forums, it sounds like a disagreement of possibly sales terms happened, but it's reeeaally all speculation on who dumped who until one of them clarifies. EVGA seems like they didn't want to hurt either ones' reputation or side of the story. Maybe XFX is involved in this lol, who knows...
 
well that isn't a smart move on tiger direct's part. EVGA is the biggest nvidia partner and one who reputation is on good customer support.
 
I'm thinking they probably just weren't selling and tigerdirect wanted to lower the price, and that's where the disagreement took place. Let's face it, the gtx285 and gtx295 aren't exactly flying off the shelves.
 
IIRC, you bought a GTX 295 one off Newegg, sold it on Craiglist and got married to a donkey or something, so they probably are flying :D
 
[H]adouken;1033659898 said:
IIRC, you bought a GTX 295 one off Newegg, sold it on Craiglist and got married to a donkey or something, so they probably are flying :D
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You got the gtx295 bought and sold part right, but the whole donkey perversion is probably something out of your childhood, sorry..:D
 
I love EVGA. It's probably the only Nvidia card maker I'll buy from. I don't shop at TD much anyways, so it really doesn't bother me.
 
My EVGA GTX285 arrived today that I ordered yesterday from TD.
TD's loss on future sales from me. :)
 
i haven't bought from tiger direct in YEARS. I learned about their customer service when i was still in highschool.
 
MocciBoo said:
I'm thinking they probably just weren't selling and tigerdirect wanted to lower the price, and that's where the disagreement took place. Let's face it, the gtx285 and gtx295 aren't exactly flying off the shelves.
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Actually at my frys b&m we only had the 295 models for less than 48 hours before multiple people cleared us out and we have to wait for the next shipment.
 
Bleh. Who cares.. TigerDirect suxxor. :)

I've purchased 1 thing from them, and funny thing, it was an EVGA 8800GTS 640M board. lol
So, now they won't get any of my business.. heh

Go go newegg!
 
They both lose out. I have actually been using Tiger Direct more than newegg recently due to a few bad experiences with newegg customer service. Either way, I don't buy EVGA products anymore either since their customer service is sub par now too.
 
They both lose out. I have actually been using Tiger Direct more than newegg recently due to a few bad experiences with newegg customer service. Either way, I don't buy EVGA products anymore either since their customer service is sub par now too.
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Maybe the issue is on your end. While I don't think Newegg is all that and a box of crackerjacks, saying that EVGA's CS is subpar is probably not very realistic, considering most customers see and report EVGA as a company consistently doing things to please their customers. I emailed them about a step-up, received speedy responses, and got my step-up very quickly. They took a step-up product that had its cover removed, which they commonly do as long as it is replaced, and I thought was a decent thing to do. Now, they are coming out with a voltage tuner, which no other company has done. I can't think of another PC parts manufacturing company doing as nearly as good of job for their customers.
 
MocciBoo said:
I'm thinking they probably just weren't selling and tigerdirect wanted to lower the price, and that's where the disagreement took place.
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Maybe ATI so desperate they're under selling cards to XFX so cheaply to allow XFX leverage a deal with Tiger Direct.
 
kuyaglen said:
Maybe ATI so desperate they're under selling cards to XFX so cheaply to allow XFX leverage a deal with Tiger Direct.
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Could be, look at how aggresive Ati is with their card prices. They are trying to win back market share any way they can now that they got cards that equall to nvidias.
 
Starcrossed said:
Maybe the issue is on your end. While I don't think Newegg is all that and a box of crackerjacks, saying that EVGA's CS is subpar is probably not very realistic, considering most customers see and report EVGA as a company consistently doing things to please their customers. I emailed them about a step-up, received speedy responses, and got my step-up very quickly. They took a step-up product that had its cover removed, which they commonly do as long as it is replaced, and I thought was a decent thing to do. Now, they are coming out with a voltage tuner, which no other company has done. I can't think of another PC parts manufacturing company doing as nearly as good of job for their customers.
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My experiences are just that, my experiences. I had two horrible experiences with EVGA both included slow response times, rude customer service with an RMA and a step-up. Thank you for the sales pitch but I know what good customer service is and it's not what EVGA has shown me.
 
techie81 said:
My experiences are just that, my experiences. I had two horrible experiences with EVGA both included slow response times, rude customer service with an RMA and a step-up. Thank you for the sales pitch but I know what good customer service is and it's not what EVGA has shown me.
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Thats unfortunate, but i dont think that your experiences are necessarily the norm. If you ask anyone who has dealt with me or people like me (which is most of my team) you would experience something entirely different. :)
 
Thank you for the sales pitch but I know what good customer service is and it's not what EVGA has shown me.
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It wasn't a sales pitch. When evaluating a whole company or department, it is somewhat wiser to evaluate on a statistical average, as there will be anomalous behavior in any company. Your statistical chances of having a bad experience are probably far greater with most other PC part companies, based on the experiences tendered around here, making them anything but subpar, statistically speaking.
 
The redirecting searches to XFX products business seems bogus,that has to be some kind of violation. Never had any use for TD anyway,nor XFX for that matter.I'm sure Newegg will happily accept all the business TD just lost.
 
I never heard of these guys, but EVGA arguably the best warranty for video cards. I will continue buying form newegg.
 
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