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Tiger direct = bad??

Well, posters at Fatwallet has nothing positive to say about Tiger Direct.
 
there was a thread here a while back, about buying at TigerDirect...Search for it, since i'm too lazy to.

however, i bought from TigerDirect, and i had no problem with them, pricing was adequete, and the reason i had to buy from 'em was b/c Newegg didn't have it...they had the lowest price available ^_^ (use www.pricegrabber.com)
 
Originally posted by Carnival Forces
there was a thread here a while back, about buying at TigerDirect...Search for it, since i'm too lazy to.
Click to expand...

Actually it was a sticky from Kyle IIRC. Anyway, I've only delt with Tiger Direct once, and it was with one of those recert deals. I ended up buying a recert Dell 1800FP, and while I did get the monitor, it had several dead pixels and scratches on the LCD itself. I returned it and got another that's working fine though.
 
But every time I click search that function is disabled!!!


Ok good then Kyle got the feedback he needed on Tiger.
 
Here is Kyle's thread about Tiger Direct. http://www.hardforum.com/showthread.php?s=&threadid=707617

Here's a users'.
http://www.hardforum.com/showthread.php?s=&threadid=713925

Here's something funny.
http://www.badnewegg.com/

Here's something funnier.
http://www.whois.net/whois.cgi2?d=badnewegg.com

And here's something odd--> sad.
http://www.bbbenc.org/commonreport.html?compid=14908

The address for their complaint department is in another state (odd) so there is another BB listing for that business here.
http://www.bbbsoutheastflorida.org/nis/newsearch2.asp?ID=1&strBCode=06330000&ComID=0633000027000500
 
TD might have ok prices, but also check their resellerrating, and more. They're BAD at returns / RMA's, you have to pay BOTH ways, registered return reciept ($$).
 
I've dealt with Tiger Direct a couple of times... never again. Thankfully my products showed up the way I expected them to, but the RMA I had to do was horrible! To add insult to injury, they sold my name!! I had spam and snail mail coming out my you-know-what.

I have a firm belief that if a company needs to sell your name to make a little more profit, I don't need to deal with them. End of story.
 
As i said in the other thread:

I got a 9000pro in an inside out modem box

it came with no cd's, no cables, oh wait no, it came with an s-videocable... i dont even think the card supports s-video...
 
9000 pro has svideo output, if you got it with nothing chances are you ordered an oem
 
But in an inside out modem box?!? Look at the other [H] thread. The guy ordered a Sony 21" and got a Sony...


box, but inside was a Nokia monitor!?!?! Shady stuff IMO. Look at their BBB report, they don't handle customer service complaints well. Now look at Neweggs...
http://www.labbb.org/scripts/cgiip....fault.htm?hCompID=13146135&hAKAID=1&hAddrID=3

"Our complaint history for this company shows that any customer complaints brought to the company's attention have been properly addressed."

You pick...
 
Originally posted by Bugalaman
LOL, that's what it is.

They especially suck because they don't carry Abit products.
Click to expand...

I reported that to newegg other day, they are sending me some free stuff for letting them know.

They said they are going to send it to their lawyers.:D
 
Originally posted by Phoenix86
But in an inside out modem box?!? Look at the other [H] thread. The guy ordered a Sony 21" and got a Sony...


box, but inside was a Nokia monitor!?!?! Shady stuff IMO. Look at their BBB report, they don't handle customer service complaints well. Now look at Neweggs...
http://www.labbb.org/scripts/cgiip....fault.htm?hCompID=13146135&hAKAID=1&hAddrID=3

"Our complaint history for this company shows that any customer complaints brought to the company's attention have been properly addressed."

You pick...
Click to expand...


If its an oem card you're lucky they gave you a box hehe (well i suppose its required for shipping, but they could have used an envelope)

Every company has had complaints and un happy customers, all im saying is dont be so spoiled by newegg :D
 
Wow... let me review that statement again. It is golden.

Every company has had complaints and un happy customers, all im saying is dont be so spoiled by newegg
Click to expand...


Don't be spoiled by great customer service?!

Yea right. Let me make a note to not demand good customer service.
 
I ordered a Koolance case from Tiger Direct a while ago, it came with a ton of scratches. I called the RMA department, was lied to a few times, they even charged my credit card for another case without telling me.

I posted on http://www.resellerratings.com, the next day I was contacted by Danny, a manager I assume? He fixed everything sent me a new one and I didn't have to pay shipping at all. UPS even picked it up at my house.

Needless to say, I still wouldn't purchase from them again. The regular customer service is horrible, not well trained, and lies. It's not worth the risk, I'd pay the extra $$$ and go elsewhere with standards for their customer service.
 
i for one have not purchased anything from tigerdirect.com yet and from all the great response that they have, i dont think i ever will be doing business with such a great company
 
Had a terrible problem with them when returning an entire computer. Will never order from them again. Their support was god awful and they needed much coaxing to take their pc back. This was of course more than a few years ago so they could have changed but I'm not likley to buy from them now to see. The egg is all i need ( newegg.com )
 
Originally posted by Grimlakin
Wow... let me review that statement again. It is golden.

Don't be spoiled by great customer service?!

Yea right. Let me make a note to not demand good customer service.
Click to expand...
Yeah I had to do a double take too... I'm in the same category as ST|FFY, I ordered once and got it OK, but will never order from them again.

Don't get spoiled, please spoile me all day... :rolleyes:
 
Even after hearing a lot of negative vibes about Tiger Direct several years ago I made the plunge and ordered something from them. True to form they screwed up the whole order process so I vowed to never again deal with them. I canceled their catalog, emails and haven't been back to their site since. On the other hand I have ordered hundreds of items from Newegg and they haven't screwed up one single time. Guess who gets all my money?

Screw Tiger Direct. I hope they go out of business.
 
I've only ordered from them once and it was nothing less of perfect. I got a Radeon 9100 PCI for $50 and I was here in 3 days. Nothing to complain about so far. Although I probaly won't be ordering from them again, newegg gets most of my business.
 
ohhhh i despise Tiger Direct so much.
I ordered a Recertified 21" Sony CPD G520

but i got a 21" beige (yellowed, surely a heavy smoker) Sony GDM-5402 monitor. I was so pissed !!! The same day i emailed them and I received a RMA# like 4 days later. I shipped to monitor back with their UPS account for free and they received it about 5 days later. It took 2 MONTHS before I got my money back. 2 MONTHS!! I was almost going to press charges.

NEVER EVER DO BUSINESS WITH THEM. They suck soooo much it's unbelivable. if you're in the USA use NEWEGG , andif you're from canada i suggest www.vibecomputers.com or www.ncix.com
 
I only ever bought 1 thing from them, a white box 56k modem a few years ago. I got what I paid for. Would I buy from them again? Prob not, theres other sites I've gotten excellent service from and would continue to do buisiness with, rather than try tiger a second time(especially after seeing stuff like this).
 
love em, they get things first and are cheaper

life long customer over here.
 
Originally posted by Grimlakin
Wow... let me review that statement again. It is golden.




Don't be spoiled by great customer service?!

Yea right. Let me make a note to not demand good customer service.
Click to expand...

Thats more a compliment to newegg than anything else. They rock bro everyone knows that, im just saying not all companies are newegg.
 
Originally posted by Wixard
Thats more a compliment to newegg than anything else. They rock bro everyone knows that, im just saying not all companies are newegg.
Click to expand...
I think the point is, why deal with others when there is newegg... If someone WILL spoil me, spoil away, I'm not going anywhere. :p
 
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