Thinking about getting lcd directly from dell

Discussion in 'Displays' started by Dutt1113, Mar 2, 2006.

  1. Dutt1113

    Dutt1113 [H]ard|Gawd

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    I am thinking about getting an lcd directly from dell. I was wondering if they have a dead pixel policty on their lcd's. Do you have to have so many dead pixels for them to do a return or can you just send it back regardless? If I get an lcd with dead pixel(s) I would'n't mind sending it for a replacment if I can no matter how many dead pixels.
     
  2. gwu168

    gwu168 Gawd

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    One nice thing about Dell is that you can send anything back within 21 days and get a new product. After 21 days you'll get refurbish products, but if you pull the right strings you can still get new replacements.
     
  3. Selsaral

    Selsaral Limp Gawd

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    In my experience, Dell will support the hell out of you. I swapped one because of backlight bleeding and they didn't ask a single question or bat an eye. Just overnighted me a new monitor.
     
  4. Mopower

    Mopower Gawd

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    If you get a 2005FPW be prepared to send the first one back. Maybe even the second.
     
  5. Musei

    Musei [H]Lite

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    I have two 2405s. The second one had a dead pixel in the middle of the screen. I just called and said there was something wrong with the picture and they took it back no more questions asked and replaced it.

    I'm a computer consultant by trade and I end up dealing with Dell a lot for client's systems and they're almost always a breeze to deal with.
     
  6. Majin

    Majin 2[H]4U

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    Thats not what I want to hear.
    I just got mine today, but I have yet to unpack the box.
     
  7. noesis

    noesis Limp Gawd

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    Hi! I own several dell lcds and have been with the company for years. I would definitely buy from them because they will replace it without any problems. Doesn't matter if you have one dead pixel or just light leakage. Plus the lcds are awesome. :)