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Thermaltake Warning for Newbie's

L

Lox

n00b
Joined
Mar 26, 2007
Messages
63
I know most of you old hands know this but I thought I needed to reinforce this for anyone thinking about buying Thermal Take product.

Less than six months ago I purchased a Thermaltake VE2000BWS integrated water cooling case, VGA Block and M1 Aqua Bay.

In the last month the CPU block cracked leaking water on my VGA card, luckily the card survived. Then I found copious amounts of solids in the system due to the rad being Aluminum and the water blocks being copper.
When I took the system apart to clean it, the Aqua Bay resevoir/level indicator was cracked and had JUST started leaking onto the hard drives.
Then a couple of days ago the pump quit, frying my AMD 3800+ dual core processor (still not sure why the system didn't shut down before reaching 100+ deg. C!! Although there are no setting in the BIOS for shutdown I thought the MB had an integarted COS that should have shut the computer down?

Customer support is ignoring all requests asking if any of these problems have been resolved in product now being shipped, so I assume the answer is NO.

Moral of the story STAY AWAY from Thermaltake if you value your computer!
 
I think everyone on this forum would agree.. that Thermaltake WC solutions do not come highly recommended. I am sure there are a few out there that use them with no problems.. but I would say the majority of the forum wouldn't use TT outside of air coolers, to cool their PCs.
 
Yeah I keep an eye on my waterblock every other day and do quick inspections for cracks.

The newer RAD's are made from copper piping, so there is no aluminum in the mix.

Their revised versions have much better pumps, that move a lot of water and have longer life due to their ceramic bearings.
 
chanchan said:
Yeah I keep an eye on my waterblock every other day and do quick inspections for cracks.

The newer RAD's are made from copper piping, so there is no aluminum in the mix.

Their revised versions have much better pumps, that move a lot of water and have longer life due to their ceramic bearings.
Click to expand...

That still begs the question of why Thermaltake will NOT respond to any of my service emails!
If they have a new rad for the subject system, why would they not want to service a customer?
How much is a lot of water? Mine pump was supposed to be ceramic, pumping 500 l/m.
When you say "new systems" are you referring to the VE2000BWS?
 
I built my first WC system 6 months ago, using TT parts.

At that time I was not a regular reader of hardocp or the alikes.... I just did some research and then gave it a try.

At first I thought my build is quite good for a beginner. Then I start reading more form and reviews online, and found that its cooling performance is actually quite weak.

and after more read I start to realize that TT products have various design and quality problems and experienced people will aviod them in most cases.

Now my system is running fine but I have little faith with it, I fear it will break down suddenly.

I should have done more research before I start my build
 
FatboyHK said:
I built my first WC system 6 months ago, using TT parts.

At that time I was not a regular reader of hardocp or the alikes.... I just did some research and then gave it a try.

At first I thought my build is quite good for a beginner. Then I start reading more form and reviews online, and found that its cooling performance is actually quite weak.

and after more read I start to realize that TT products have various design and quality problems and experienced people will aviod them in most cases.

Now my system is running fine but I have little faith with it, I fear it will break down suddenly.

I should have done more research before I start my build
Click to expand...

I think the overall performance of the system I used was quite good, but it needs to last for more than six months and the company needs to fix their mistakes.
Keep a close eye on it ! Especially those Acrylic backs!
Oh and I should have a few new parts (read original post) that I RMAed, your welcome to them as I won't be using them !!
 
Thermaltake is junk. It's all budget, low to mid-end stuff. They sell very few high quality components. Water cooling with them is a risk I wouldn't want to take.
 
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