The Worst MMO Company Ever

Joined
Jan 15, 2004
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For the longest time I've held off on making a topic about this cause, I know in the long run it'd not help anything at all and just be me ranting. But after a while, and the fact I've kept up with Blizzards problems in WoW, I started to think WoW players have it easy in some aspects compared to this.

Now I know some have played Neocron 1. If you aren't familar with this game, Neocron is an MMO set in the future in a vast post apocalyptic world. It's a mixture of fantasy, cyber punk and general roleplaying. Some of the cool aspects of the game are its large faction system, the FPS style combat (real time not point click or turn based), vehicles, and large clan battles, and more guns than the matrix.

The awesome features it offers are greatly offset by this games horrible producers, Reakktor (fan dubbed "KK") a subsidary of 10tacle Studios. If you've played the game you have to admit it has potential, especially in the very limited cyber punk scifi MMO genre (which basically consists of Planetside an AO).

Reakktor (KK from here on in) have to be the most moronic company I've had the pleasure of giving money too. I never played Neocron 1, I started with the "expansion" (more on this later) that is Neocron 2 which came out in late September 04.

At the beginning of September that year, KK started an open beta of Neocron 2. For one full month you played it for free. And despite hundreds of players telling of them of the fatal flaws in the game (more on this soon), they went gold that month. By gold I mean, you could download the official game client, make an account and play. It would take an additional 8 months for the game to come out in box form....in Europe. KK is a German based company who have/had a large following at some point, in Europe with a decent player base in North America as well.

People in WoW site the server queues, the lag from so many people, and other things as it's downsides. WoW has 400,000+ people playing it. There are a grand total of 4 Neocron 2 servers. 2 German, 1 "International" and 1 French. The international server (Terra) has an average of 20-30% players on it during peak weekend times. The servers have a cap limit of 1000 players, so at peak times on a weekend we're lucky to get 300 people on one server. 300... Now take into account KK advertising their game as an MMO "a fun cyber punk adventure online thousands of other players and you see where their bull**** begins. If you add all 4 servers populations, at peak times, on weekends, you might get 700-800 people. I don't know about you but when I read the word "thousands" I'm thinking at least 2000+...

When WoW people log in, you have a server full of people. When we log in, we're lucky if we encounter other actual players. Sure you'll find some activity on the various chat channels for trading and your faction here and there, but with the low population there are few areas with actual people. WoW has a problem holding hundreds if not thousands of players in? A Neocron 2 zone crashes if there are more than 80 people in them. So server wide events are forced to be kept small, though it's rare that even close to 80 ever show up.

WoW players, some at least, are up in arms over the new Honor system right? No such thing in Neocron. We have a point based meter for how much you're killing others. Somewhat similar to how UO did with "murderers". Except if someone choose to ally kill others in your own faction (which you can do) it's simple to reset this meter to what its normally at by doing a few quick missions, in a safe zone where you cannot be attacked. While this may not seem that harsh, the one thing Neocron has that WoW doesn't is when we die, we lose items unless we go back to try and recover them. So you can see how something unchecked as the current system is can suck if you're ally killed. Some say they enjoy the risk of losing stuff, I do as well, it adds inscentive (sp?).

Now those are just some comparisons to the huge problems in WoW that are polar opposites to some of Neocrons. The real problems lie within the company itself. Their unreliance to admit their mistakes and lies is amazing:

- 2002 when Neocron 2 was being developed, it was supposed to be an expansion to Neocron 1. This .plan file lists this as being a FREE expansion. 2004 rolls around, the game is "released" as Neocron 2 and it was not free, at all.

- This thread by a staff member of KK stats that people upgrading to Neocron 2 (after it was said you'd have to pay for it) that had Neocron 1 would only need to pay one time for the upgrade (you can transfer characters from NC1 to NC2). So if you had say 4 accounts, you'd pay 1 time for all 4. 2004 rolls around, and guess what? It's $19.95 per account to upgrade, plus purchase the game. (ALOT of players had at least 2 accounts, some even more) so you can see how this one hit the community hard.

- The game has several game halting bugs. One is the "fatal run time error" which is basically a fancy crash to desktop. The development team can't narrow down the cause, even though there's a proven and obvious memory leak in the game. The game has a requirement of 512 MB ram, plenty for this really small scale MMO. People who inquire about these on the official forums are told to simply upgrade their computers (and even people with MONSTER computers, get these all the time). I'm sure WoW players have had their share of crashes.

- The other game stopping bug is improper zoning, or "synchronizing" as it's called in Neocron (their fancy word for zoning). Alot of times you'll log in and you are unable to move. You have no items, no stats, no money. You cannot move. This is be proven and obviously, a simple connection problem between the client and the server. People with the best connections money can buy, get these all the time as do others. Again inquiring on the official forums has staff telling you it is your connection that is faulty and that your ISP is having problems.

- There are massive coverups about things. Two come to mind. The first was close to the European box release, many of the popular PC game magazines in Europe (mainly in places like the UK) started giving their reviews of the game. One magazine gave the game a fair score, of 28%. And most fans agreed with that score. When the review was posted on the official forums, staff members quickly responded with "well he's not reviewing the current version of the game" or "he's playing an outdated version where X bugs still exist that are currently fixed". In reality where everyone else lives, these magazine reviewers were playing the same game build as the rest of the community, experienced the same errors and problems we did, and scored it appropriately based apon this. A small controversial part of this was, one staff member who is the "community liason" for Reakktor, lashed out at this journalist calling him a "pussy mmo player" and basically degrading him. Several people questioned Reakktor's judgement in allowing it's staff to publically say such things (imagine EA calling Sony a bunch of pussy mother f***ers in a press conference, it just doesn't happen).

- The second "coverup" if you wanna call it that was the "newbie" experience. In one the recent patches (which are FEW and far between) some content was added for low level players in preperation for the box version release in Europe. A new player after playing for a week or so registred on the official forums and posted his experiences. From crashing moments after first creating his character, to not being able to even zone in properly when you first log in (as said two of the main game engine flaws). This new player had a list of problems that he/she had when playing that we all have experienced. He posted this in a polite manner, just to discuss the problems. Staff were quick to lock the thread, and ban this user inciting that he was trying to demean other new players from playing citing false information he had given. In reality they banned him and locked that particular thread to keep it from being seen by others. Some say a good move, company wise. How long till they have to do that on a regular basis from new players?

- Reakktor are the most hypocritical company there is. In America, games are rated by the ESRB system. In Europe and some other areas games are rated by the PEGI system (same thing basically). One of the delays for the box release in Europe was Reakktor was unable to get the rating they had for Neocron 1 and thus had to redo box art and magazine ads with the new 16+ age rating. Now you ask how did they achieve the new rating? In-game content, in the form of player names, were heavily cracked down on. No profane words were allowed in player names. Even things as tame as the word Penis or Masturbate were not allowed. Now you say "well thats normal for alot of games"; go look at screen shots of Neocron 2. This game is very cyber punk. You can walk through the cities and view NUDE NEON SIGNS of women, you can talk to NPC's who would make a sailor blush from their use of profanity, you can go into strip clubs ingame and watch very scantly clad (not totally nude but close) NPC women dance. Hell there is a location in the game (a strip club) called The Pussy Club. Apon asking about this on the official forums, players were told to simply "deal with it, as the ingame enviroment does not give players the ability to use such things in their name" which in other words meant Little Timmy can go watch naked woman on posters and s***, but he can't use the word Penis in his name.

- Neocron 2 has two ways to pay for it through two companies; Click2Pay and PayByCash. Now PayByCash didn't come as an option until 2005ish so players for a good portion so far in NC2's life were forced to use Click2Pay. Note, Click2Pay happens to be a large shareholder in 10tacle Studios stock. Click2Pay is a European based paypal-type system of online commerce. Now their biggest thing is overseas alot of people use Click2Pay to pay for online gambling sites. Alot of banks (European AND American) denied players the ability to use their credit cards or bank accounts because they do not support online gambling sites and have such businesses like Click2Pay black listed. Those that had a bank/account that would work with Click2Pay had a 50/50 shot of making an account work. Alot of times Click2Pay would deny you for some unexplainabl reason; your card is expired...when it still has 3 years left on it, your card has a spending limit too low..even though your card has X amount of thousand dollar space free, etc etc etc If you managed to get an account working fully to where you can actually give them your money and play, you often had other problems such as;

-- Your default spending limit (within the Click2Pay company) was $25. Now since Neocron is foreign based, us Americas and Canadians have to convert our US dollar to Euros. So whichever payment plan you chose was almost always over $25 due to conversion. When it came time for them to take your payment, they couldn't cause they set their own limit to low. Which meant you had to play the email tag game with them or call them to finally bump you up to the point where they can take out enough money to pay themselves...

-- The biggest gripe some of us have is, Click2Pay are info sellers. Many times lots of users have gotten spam in their inbox from various online casinos. Apon investigating these casinos you often found trails leading back to Click2Pay and their affiliations. Click2Pay has yet to comment publically on this and KK just gives their typical PR response of "we'll look into it". The spam still comes in now and then (though I've blocked most of it).

- Click2Pay problems aside, KK has to be the worst company ever. Instead of fixing the two major game crashing bugs, they instead try to divert attention by adding small amounts of new content. A few new items here, a couple new zones/areas there, nothing major just small amounts. And they do it in as long a time as they can, WoW gets a patch what every month at least? NC2 gets a patch on average of every 2+ months. And even then these patches don't do anything to stop the game crashing bugs that are so obvious and proven.


Now you're wondering, why am I saying all this? Cause I'm still paying money for it. The game has enourmous potential, it's unique. I love a good sci fi rpg especially in MMO form with guns in a FPS real time combat system. But its not enough. It's just sad when theres talk of closing one or more of the games servers cause they can't bring in enough revenue from players to justify the bandwidth and server costs. Its sad that people are banned from their official forums every week for pointing out Reakktor's obvious bull****, their lies and their coverups.
 
This probably would be better issued in the games and gaming equipment thread, but all MMO companies suck. Great ideas neutered by management, who in turn curb creativity and probably, ultimately destroy the game because the real people behind it get amputated. Sony conslidating the user interfaces of all their games to Everquest comes to mind, like SWG is now Everquest in space, etc. If they would have developed what they had and built up instead of lopped off everything, it might have been a unique user experience and game, the way a Star Wars game SHOULD be. But alas, even the mighty groovey Lucas Arts seems to be toeing the line lately, making half assed clones of games like BattleField, etc...
 
I just read all of that... all MMO companies are douche bags one way or another.

There was a common bug with Nvidia card (6800 series) that alot of people got after one of the patches, and even some before. I quit the game because of this... but you would join the server, start playing, and the video would completely freeze up after about 15-30 seconds. You could switch to opengl which did absolutly nothing but make the game run at a constant 3fps. I posted on the forum about this bug and the moderators deleted my thread and sent me a PM saying not to post about this anymore. Seriously... wtf? There were a couple threads with tons of replies that they couldnt delete due to the number of replies... their new solution? Simply dont respond in the thread, and dont even admit that this problem exists with one of the most widely used cards they Blizzard themselves recommend.

Ive always disliked Blizzard... but there is at least one thing we can all agree with. Blizzard is the most fucking stupid company in the world for making this statement, "We will not be making a Starcraft 2". That is the most retarded decision they couldve ever made... wasnt SC pretty much their most popular game evAr?
 
They could more or less re-skin Warcraft 3 with new single player campaigns and probably rack up 3 million copies sold for Starcraft 2. Fools.
 
Nasty_Savage said:
They could more or less re-skin Warcraft 3 with new single player campaigns and probably rack up 3 million copies sold for Starcraft 2. Fools.

Exactly, they are a bunch of tard if ya ask me.
 
Phantasy Star Online was a MMORPG, it ran well and there was always constant activity (the Japanese can be tenatious) and Sega kept its server running about 2 years after they stoped manufacturing Dreamcasts...so IMHO Sega is an exception.


ps...SEGA!!!
 
I tried the original Neocron beta... and uninstalled it after the first day... it was just so buggy and out of date. Then i saw Neocron 2... and was going to give that a retail shot... until i found out they were allowing Neocron 1 users to transfer their characters to Neocron 2.

Anyways, it's amazing how a company with such low subscriptions are actually still supporting the game and creating new content... that in itself boggles my mind. How many people do they have subscribed to the game? 5k? Certainly no more than 10k.
 
Mythic from DAOC can die for all I care. My account got hacked into and I lost all my epic armor, gold, weapons, EVERYTHING for my 50 healer that I spent 7 MONTHS building. And they wouldn't do shit, no matter how I pleaded.

I sent a nasty letter to the corporation, deleted my characters and swore never to play any of their games every again :mad:
 
Tengis said:
Exactly, they are a bunch of tard if ya ask me.

I wouldn't call Blizzard retarded, they are, after all, easily one of, if not hands-down the most successful studios of all time, aren't they? Lots of people STILL play Starcraft quite regularly, and new gamers buy discount copies all the time. With no further costs besides nominal production costs, that asset continues to generate revenue constantly. In addition, a release of a sequel would cause many players to stop playing the original and move on to the sequel, which would result in a loss of the profitability of the original title, which comes out of the profits of the new one. That doesn't even take into consideration the possibility of the next game being sub-par. I can easily see how the numbers would not justify throwing all the costs into releasing a Starcraft 2 or Diablo 3.....if something ain't broke, don't fix it, wait until people stop buying the previous installments. (And at this rate, it's hard to see that happening any time soon.)
 
No company compares to Gravity in terms of complete laziness and inattention to customers, as well as generally stupid practices.
 
WoW's biggest problem is that it is made for the game skill handicapped. Even at the high end raids are boringly easy. The game has no intrest in challanging players.

www.vanguardsoh.com - Perhaps that game that will put back the challange, fanstasy, and fun in mmo's.
 
Nasty_Savage said:
This probably would be better issued in the games and gaming equipment thread, but all MMO companies suck. Great ideas neutered by management, who in turn curb creativity and probably, ultimately destroy the game because the real people behind it get amputated. Sony conslidating the user interfaces of all their games to Everquest comes to mind, like SWG is now Everquest in space, etc. If they would have developed what they had and built up instead of lopped off everything, it might have been a unique user experience and game, the way a Star Wars game SHOULD be. But alas, even the mighty groovey Lucas Arts seems to be toeing the line lately, making half assed clones of games like BattleField, etc...

Yes RIP SWG, loved it till Jedi, liked it till CU hit, cancelled it when it turned to EQ. MMORPGs are mixed games, and like a roller coaster ride, as they get better the more people complain. Why? Because the longer the game is out the more bugs that are noticed, and people begin to look more closely because the newness factor is gone. The whole genre keeps repeating and I think that is why people are getting burned out so much quicker these days compared to the original EQ and UO. Maybe someone will come along with a new interface and a new way to approach the MMORPG and bring back the real "newness" factor we are all striving to have.
 
Wolfpack/Ubi was pretty bad with Shadowbane. If they had only listened to the player base, they could've implemented so many things early on that are just now being realized as "hey, that's a pretty good idea."
 
I like blizzard... Why? No matter what, they always make a great product. Sure, Starcraft 2 would be an instant hit, but how do you improve starcraft? How do you build upon perfection? Answer: you cant, so dont bother trying.
 
deathBOB said:
I like blizzard... Why? No matter what, they always make a great product. Sure, Starcraft 2 would be an instant hit, but how do you improve starcraft? How do you build upon perfection? Answer: you cant, so dont bother trying.

You're right as far as gameply, but it'd be nice to see Starcraft in...

3D! :eek:

You gotta admit, most folks would love to see SC in WC3's graphics or even better. Have a rotatable view and zoom capability. You wouldn't have to "reinvent the wheel", just make it shiny!
 
Andrew_Carr said:
Wolfpack/Ubi was pretty bad with Shadowbane. If they had only listened to the player base, they could've implemented so many things early on that are just now being realized as "hey, that's a pretty good idea."

I LOVED Shadowbane... I personally believe its characters creation/development was awesome. Tons of classes/races, limitless possibilities to make your character unique. They could have done SO MUCH with that game... they fubared it by not adding the stuff that other MMOs have too much of, quests.
 
Andrew_Carr said:
I loved it too, but it never really went anywhere :/

Unfortunatly... I had a 70 theif, 75 priest, and a couple other level 60ish characters... Shadowbane was fun as hell while it lasted. The PVP, I would have to say, is the best by far out of any MMO Ive played.
 
kuyaglen said:
Phantasy Star Online was a MMORPG, it ran well and there was always constant activity (the Japanese can be tenatious) and Sega kept its server running about 2 years after they stoped manufacturing Dreamcasts...so IMHO Sega is an exception.


ps...SEGA!!!
Ignoring the debate regarding PSO actually being an MMO, can you honestly say Sega hasn't fubared the customers with some 7 versions of the game? Can you say it is for the better that the now most complete version of PSO is completely reliant on Sega's continued support to even exist?

I was excited about Blue Burst, but with PSU on the horizon, it's sad to see they aren't allowing end user's any alternitives than to pay for service. I don't want service. I want a freakin' game. Gimme a LAN server. All I ever do is play with friends locally, why do I have to shell out 8 bucks a month to continue playing?

The money isn't the isse. I just don't like the idea of publishers hanging on to their content. PSO would be a great game to run entirely from client's machines. Neat hack 'n slash dungeon crawl. Little else. Now that Sega is selling a SERVICE, and not a game, support for Blue Burst, which isn't even out yet has it's time limited. Again, you can't honestly expect them to WANT to support PSO when they WANT you to get PSU, right? Different games, but I say, it's about freakin' time. Let's not throw away yesteryear's classics, however.
 
i wouldnt exactly say PSU is "on the horizon", more like "really far away" and its gonna be a standard RPG not the diablo type game that was PSO (which isnt an MMO)



p.s. starcraft rules
 
Not saying that Sega is not without its faults but for me, they've been far from douche bags...and should not be categorized in "Worst MMO Company Ever".
 
Another thing I came to a conclusion about last night about Blizzard: attracts retards in droves. AFK players, players who never upgrade anything....ruins the multi experience. Their matching in Warcraft 3:TFT is horrid.
 
The only thing I hated about Shadowbane was the hordes of high level retards that would just sit outside the freeholds and float around aoeing a bunch of newbs all day long. Though having tracking that actually worked enabled you to hunt down and kill guys like that all day long if you wished, so I guess it kinda evened out.

Oh, and one guild being able to dominate a server way too easy and not having interserver travel going at launch kinda killed it.
 
kuyaglen said:
Not saying that Sega is not without its faults but for me, they've been far from douche bags...and should not be categorized in "Worst MMO Company Ever".
Heh heh. To that I say I agree with you, but largely because they haven't produced an MMO. :D
 
if we are talking worst MMORPG companies ever, Tulga, or whatever their shell company is called these days takes the cake.

Horizons is/was an abortion and everything they did was a big FU to the players.
 
kuyaglen said:
Phantasy Star Online was a MMORPG, it ran well and there was always constant activity (the Japanese can be tenatious) and Sega kept its server running about 2 years after they stoped manufacturing Dreamcasts...so IMHO Sega is an exception.

What do you mean, "was?" PSO is still going. You can buy it for Xbox or Gamecube, and PSO Blue Burst's public beta (PC version) ends today.
 
moralpanic said:
How many people do they have subscribed to the game? 5k? Certainly no more than 10k.

I'd honestly say about slightly less than 1000 people have accounts, actively paid for.

As I mentioned, each server holds exactly 1000. So if you log in and see whichever server at X% of capacity its basically that number x10 or so. If you see 21% Online it's roughly 210 people..... So when you see the average of like 5% on half the servers (a grand total of four servers, all around) it's really quite sad.
 
kuyaglen said:
Phantasy Star Online was a MMORPG, it ran well and there was always constant activity (the Japanese can be tenatious) and Sega kept its server running about 2 years after they stoped manufacturing Dreamcasts...so IMHO Sega is an exception.


ps...SEGA!!!

PSO was far from being massively-multiplayer. There were four-players per game in a static world. The game was fun for a while because of it's addictiveness, but it wasn't an MMORPG by a long shot.
 
Tengis said:
Ive always disliked Blizzard... but there is at least one thing we can all agree with. Blizzard is the most fucking stupid company in the world for making this statement, "We will not be making a Starcraft 2". That is the most retarded decision they couldve ever made... wasnt SC pretty much their most popular game evAr?
Do you have a link? I don't remember them saying anything like this, and a forum search doesn't turn anything up. I suspect if this were reported by a reliable site, there would be a hundred page thread here, so something doesn't mesh.

tl;dr: linkage please
 
i would just like to mention that i love MMO's, i played neocron for a while and i completely agree with what was stated.

i'm sorry i'm not trolling but i hate starcraft, i'm a warcraft fan, and even with that i prefer war 2 over war 3. so overall i couldn't care less about a starcraft 2, though more content in wow and diablo 3 would be nice so long as they don't make it to 3d
 
kuyaglen said:
Phantasy Star Online was a MMORPG, it ran well and there was always constant activity (the Japanese can be tenatious) and Sega kept its server running about 2 years after they stoped manufacturing Dreamcasts...so IMHO Sega is an exception.


ps...SEGA!!!
Sega, now there's a company I miss. :(
 
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