All you network and systems administrators out there, Do you guys use any kind of technical support / help-desk software that is used to log all your techincal support calls whenever a user is having trouble with something? I am trying to look into a good solution for my environment (credit union with 55 users, gonna be around 70 by the time our new branch opens). I need something that will make it real easy to organize and sort all the tech support calls I get throughout the day, but not such that I spend all day just logging stuff into the software. What do you guys use? Thanks for the help!