Sub Problem (Z-680)

[lil layzie]

Ok something is wrong here. Don't know what else to do. I have an Audigy2 ZS Platinum soundcard and I've check all my settings. My sub doesn't bump anymore. Could it possibly be dead? I switched the extra spare fuse that came along with the speakers and still nothing. On the control pod, I turned up the sub volume all the way up, still nothing. This sucks.

I don't know if this had anything to do with it but I was playing starcraft and during the game, my left front speaker was cracking (but it has been doing this since day 1 I had the speakers and only in this particular game, no other games has this problem even if I turn the volume pretty high) then I heard a funky noise coming from the front left speaker. I wasn't playing this game on high volume so I couldn't tell if the bass was working then. Hours later, I try to listen to some music and no bass is coming from my sub.

Anything else I can or I would just have to RMA it? Deng this would be the first time I'd have to RMA something if that's the case. And I bought it thru Dell too. It's probably going to cost a fortune to ship. Maybe I can just ship the sub by itself back to either Dell or Logitech.

I would like to add that all my other speakers are working fine. (Front L&R, Rear L&R, Center all work fine)

 

[wkarma]

This happened to my z-560s awhile back. On the 560s, there is a second fuse deep inside the sub that is a bitch to get too. Called logitech, and they had me cut the power cord off (I made them repeat this 3 times ) and mail it and the control pod to them. Couple days later, a full brand new set was waiting for me, so now, I have 8 satellites and a sub that I could tear apart and fix if I wanted too.

 

[lil layzie]

Well, I guess I will have to contact Logitech.

 

[tenken]

Yah RMA'ing is your best bet here. I had a similar problem with my 680 sub, it kinda just blew out (perhaps by overheating). The best thing about the Logitech RMA service is that it's fairly fast, and you'll get a whole new system as Thor pointed out. The extra satts can easily be attached to a standard stereo amplifier

 

[Deleted member 72990]

my z680s pooped out after 2 hours. getting gigaworks or PM ultras.