Strange wireless problem.. Paypal reward for fix!

R

R08813

Weaksauce
Joined
May 16, 2005
Messages
85
I am working on a problem for a friend and it's totally new to me! Her laptop will not connect to her wireless at home. It connects anywhere else, and any other device I have tried (including my picky PDA) works fine at her house. Here are the specs:
Westell Model 327 (DSL Wireless modem/router) running default configuration (yes wireless IS enabled!!)
Compaq presario 6000 connected via ethernet (working)
Palm Tungsten C (working)
Dell Inspiron 1501 (NOT working!!!)
Wireless Zero configuration
The laptop is freshly reformatted and updated to SP3 with the latest drivers
I have tried reinstalling the drivers as well as using the Dell Wireless utility
I have done netsh IP and Winsock catalog resets on the laptop
I have disabled the firewall
I have connected the laptop via ethernet and it works fine!

Here's what it does: The Wireless Zero detects several connections (neighbors, ect) including hers, and her laptop can connect to the neighbors. When I try to connect to her modem/router it says "Please wait while Windows connects to the "ROSE" network, which is her SSID. It says Waiting for the network... and hangs there with the progress bar scrolling for a while. Finally it goes away and the connection is not connected, and gives the option to connect again! Any ideas?
I will paypal $10 to anyone who gives me any input that leads to a resolution.
 
Check wireless encryption settings make sure they match passphrase and all.
 
Here's something interesting: When I do enable encryption and try to connect, it says "Windows is unable to connect to the selected network. The network may no longer be in range. Please refresh the list of available networks, and try to connect again."
 
Not sure if this all-in-one has the option, but ensure MAC Filtering is not enabled.
Also ensure enough DHCP Leases are available.
 
Ok, upgrading firmware worked.. I am a moron, and don't know why I didn't think of that!! Vague, PM me your paypal for a reward! I've spent 2 hours here troubleshooting at $30/hr so I can spare 10 of it for you!
 
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