Strange/Weird cannot figure out??????

[basher]

just built my pc (should be listed below in sig) a couple of weeks ago.... well just noticed tonight that neither one of my 2 dvd-rw drives (brand-new) will allow me to "copy files to disk", as in my pictures on my pc, i want to adjust them in photoshop, then burn them to cd so i can go print them out.

the odd thing is, there isn't a "right-click" ->send to cd/dvd option for either drive....

when i right click on either one (i've tried both) and go to properties, there isn't even a record option (to enable recording ect) for either one of the drives...


another weird thing is, on my wifes computer she has an older cd/rw and one of the same dvd/rws as me.... she can "send to E: cd/rw" and it will burn fine, but when she tries to "send to D:dvd/rw" (the new drive) it won't burn all the way, but it does have the record tab under properties.

(this leads me to believe it might be a software problem but i don't know where to start)

also in the device manager both dvd/rw's are listed as scsi.....they are hooked up via ide cables, what's up with that?

need help/advice asap

Thanks

 

[HOCP4ME]

also in the device manager both dvd/rw's are listed as scsi.....they are hooked up via ide cables, what's up with that?

That would indicate that your drivers are improperly installed or you are using the wrong ones. Try going to the website of the manufacturer of your DVD drive and downloading updated drivers.

 

[defakto]

That would indicate that your drivers are improperly installed or you are using the wrong ones. Try going to the website of the manufacturer of your DVD drive and downloading updated drivers.

Note necessarily, it depends on the controller and the drive.

 

[basher]

fixed it, just uninstalled the scsi/raid controller in device manager.....