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Strange problem

C

Craftish

Gawd
Joined
Jul 24, 2002
Messages
675
I recently built a computer for my mom, and as soon as I go back to school she manages to break it! She says Windows XP Home will load to the user select screen every time, but that she can't click on a user name to log in (the mouse pointer still moves but just won't select the name for some reason). My mom is fairly computer illiterate, so I wouldn't put it past her that she's pushing the wrong button on her MX700 or something, but has anyone ever heard of an error that would cause it to regularly lock up like this without freezing the mouse too? I told her to swap in another mouse and am awaiting results. Specs:

XP 2500+
Abit NF-7
512 MB Kingston 3200
Radeon 8500
 
i had that a few times, only because of my speakers i dunno why but everytime i unplug my speakers, mouse doesnt move

tell her to click the mouse anywhere cept the user names and the turn off computer part and then press tab, and then using up and down arrows, go down to the right username and press ok or enter password if necessary

the only thing i can think of is mouse plug is loose, or mouse has problem, or something do what you said before and tell her to swap mouses

also, it might be that the mouse has bad drivers or something, personally, i never use mouse drivers, they always work with my computers but my mouses are usually generic
 
The only time I encountered this problem, it was due to a virus. I would boot of the windows disk and run recovery console first.

At the prompt, type: "chkdsk /p"

If that doesn't fix it, do a repair install.
 
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