Strange Logitech MX1000 problem

D

Dozer

Weaksauce
Joined
Feb 22, 2004
Messages
107
I've just recently gotten an MX1000 for myself, and there a very weird problem that I have never seen or read about before.

At random intervals, during otherwise normal operation (in both games and in Windows[XP SP2]), one axis of motion stops responding to the mouse moving. It's like I hit a wall while my cursor is moving, and I have to wait 3-5 seconds for the axis to start responding again.

Both axes (I think that's the right plural, heh) are susceptible to this problem, but it is usually the horizontal X axis.

Now, I would just write this off as defective hardware and call up Logitech, but it only happens when the base station is plugged into the compluter via USB. When the PS2 adapter is used, everything is fine. I don't think being forced to use PS/2 is acceptable, especially for gaming.

Does anyhave any idea on what could be causing this or a possible solution?
 
It sounds like it could be that the base station is bad or a possible USB problem, have you tried different ports? Also try it on another PC if you can. Alternatively, you can re-install the drivers and software that came with it and see if that fixes it as well.
 
I'd take it back. You paid money for a quality device, and that's what you should have. If it's not a problem native to your comp (your USB ports are fine), don't even bother trying to troubleshoot the mouse. It's not worth the trouble, and if you crack it open to look or test it out, you won't be able to send it back.
 
The answer to your problem is that your receiver is probably too close to your monitor, especially if you have a large screen monitor.
I bought the MX31000 combo yesterday, which comes with the MX1000 mouse and everything worked fine until I paid games.
If I moved with the mouse then the keyboard would stop repsonding.
I checked on the Logitech forums and found that by moving the receiver away from the monitor solves the problem.
I moved my receiver to the shelf below on my monitor and that solved the problem.

Its seem that the problem only occurs if you are using USB.

Give that a try and let me know how you get on.
 
Mine does some wacky thing where if I try to scroll especially in a menu, it'll lock into moving up once I stop using the scroll wheel, until I click somewhere...*shrug*
 
Thread being revived eh lol.
I just got a MX1000 a few days back in return for my RMA-ed MX700. I had the exact same problem as Dozer where sometimes an axis just fails to be recognized. And moving to PS2 solved it too. I tried moving the receiver base far away from my monitor and speakers when it was plugged into USB, but it still happened. I'd rather be using USB rather than the long converter thingie, is there a known solution for this yet?
 
Why wouldn't you want to use PS2? For some reason I thought PS2 was faster. Or something...
 
ChingChang said:
Why wouldn't you want to use PS2? For some reason I thought PS2 was faster. Or something...
Click to expand...

Up to 200 Hz.

USB can be tweaked beyond 250 Hz (up to 1,000 Hz). But for wireless, the amount of hz polling rate has little to no effect on wireless peripherals. It's only as fast as how much signals the mouse sends out per second.

So, I wouldn't see why he won't go on PS/2.

-J.
 
Ok.

Well right now using a MX1000 with PS/2, my average mouse sample rate is 120-130 Hz.
Using USB I get around the same, 120-130 Hz.

So if PS/2 can go up to 200 Hz, I don't see why it would need to take up a USB port :)

OP said:
...I don't think being forced to use PS/2 is acceptable, especially for gaming.
Click to expand...
Why not?
 
ChingChang said:
Why not?
Click to expand...
Well, some of us dont have PS2 ports :D

My weird issue is sometimes ill suddenly just start looking up, takes me a bit to figure out what happend. Im guessing its just some interference somewhere.
 
I used to have my reciever behind my monitor and to the left, I started to have that problem and then moved it up front closer to the mouse and keyboard, works fine now.
 
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