Good morning guys.
This is the second day that we encounter this beauty; the backup server performs an online backup of Exchange (remotely, they are 2 different PCs) and between 2 and 5 minutes later, Microsoft Exchange Information Store (store.exe) crashes.
The events went like this:
First day:
Event Type: Information
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 220
Date: 14/01/2008
Time: 20:01:51
User: N/A
Computer: TS001
Description:
Information Store (4032) First Storage Group: Beginning the backup of the file D:\Exchsrvr\mdbdata\priv1.edb (size 31642 Mb).
For more information, click http://www.microsoft.com/contentredirect.asp.
************************
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 1000
Date: 14/01/2008
Time: 20:02:37
User: N/A
Computer: TS001
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft Exchange Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: store.exe. 6.5.7650.28. 43dfe228. ese.dll. 6.5.7638.2. 43433bbb. 0. 00046f0a.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 73 00 74 00 6f 00 .s.t.o.
0030: 72 00 65 00 2e 00 65 00 r.e...e.
0038: 78 00 65 00 20 00 36 00 x.e. .6.
0040: 2e 00 35 00 2e 00 37 00 ..5...7.
0048: 36 00 35 00 30 00 2e 00 6.5.0...
0050: 32 00 38 00 20 00 34 00 2.8. .4.
0058: 33 00 64 00 66 00 65 00 3.d.f.e.
0060: 32 00 32 00 38 00 20 00 2.2.8. .
0068: 69 00 6e 00 20 00 65 00 i.n. .e.
0070: 73 00 65 00 2e 00 64 00 s.e...d.
0078: 6c 00 6c 00 20 00 36 00 l.l. .6.
0080: 2e 00 35 00 2e 00 37 00 ..5...7.
0088: 36 00 33 00 38 00 2e 00 6.3.8...
0090: 32 00 20 00 34 00 33 00 2. .4.3.
0098: 34 00 33 00 33 00 62 00 4.3.3.b.
00a0: 62 00 62 00 20 00 66 00 b.b. .f.
00a8: 44 00 65 00 62 00 75 00 D.e.b.u.
00b0: 67 00 20 00 30 00 20 00 g. .0. .
00b8: 61 00 74 00 20 00 6f 00 a.t. .o.
00c0: 66 00 66 00 73 00 65 00 f.f.s.e.
00c8: 74 00 20 00 30 00 30 00 t. .0.0.
00d0: 30 00 34 00 36 00 66 00 0.4.6.f.
00d8: 30 00 61 00 0d 00 0a 00 0.a.....
*******************************************
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 14/01/2008
Time: 20:13:36
User: N/A
Computer: TS001
Description:
Faulting application store.exe, version 6.5.7650.28, faulting module ese.dll, version 6.5.7638.2, fault address 0x00046f0a.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 6f ure sto
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 35 2e 37 36 35 30 2e .5.7650.
0028: 32 38 20 69 6e 20 65 73 28 in es
0030: 65 2e 64 6c 6c 20 36 2e e.dll 6.
0038: 35 2e 37 36 33 38 2e 32 5.7638.2
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 34 36 et 00046
0050: 66 30 61 f0a
*******************************************
Second day:
Event Type: Information
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 220
Date: 15/01/2008
Time: 20:00:10
User: N/A
Computer: TS001
Description:
Information Store (3840) First Storage Group: Beginning the backup of the file D:\Exchsrvr\mdbdata\priv1.edb (size 31642 Mb).
For more information, click http://www.microsoft.com/contentredirect.asp.
***********************************************
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 1000
Date: 15/01/2008
Time: 20:01:43
User: N/A
Computer: TS001
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft Exchange Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: store.exe. 6.5.7650.28. 43dfe228. ese.dll. 6.5.7638.2. 43433bbb. 0. 000047e0.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 73 00 74 00 6f 00 .s.t.o.
0030: 72 00 65 00 2e 00 65 00 r.e...e.
0038: 78 00 65 00 20 00 36 00 x.e. .6.
0040: 2e 00 35 00 2e 00 37 00 ..5...7.
0048: 36 00 35 00 30 00 2e 00 6.5.0...
0050: 32 00 38 00 20 00 34 00 2.8. .4.
0058: 33 00 64 00 66 00 65 00 3.d.f.e.
0060: 32 00 32 00 38 00 20 00 2.2.8. .
0068: 69 00 6e 00 20 00 65 00 i.n. .e.
0070: 73 00 65 00 2e 00 64 00 s.e...d.
0078: 6c 00 6c 00 20 00 36 00 l.l. .6.
0080: 2e 00 35 00 2e 00 37 00 ..5...7.
0088: 36 00 33 00 38 00 2e 00 6.3.8...
0090: 32 00 20 00 34 00 33 00 2. .4.3.
0098: 34 00 33 00 33 00 62 00 4.3.3.b.
00a0: 62 00 62 00 20 00 66 00 b.b. .f.
00a8: 44 00 65 00 62 00 75 00 D.e.b.u.
00b0: 67 00 20 00 30 00 20 00 g. .0. .
00b8: 61 00 74 00 20 00 6f 00 a.t. .o.
00c0: 66 00 66 00 73 00 65 00 f.f.s.e.
00c8: 74 00 20 00 30 00 30 00 t. .0.0.
00d0: 30 00 30 00 34 00 37 00 0.0.4.7.
00d8: 65 00 30 00 0d 00 0a 00 e.0.....
**********************************************
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 15/01/2008
Time: 20:04:55
User: N/A
Computer: TS001
Description:
Faulting application store.exe, version 6.5.7650.28, faulting module ese.dll, version 6.5.7638.2, fault address 0x000047e0.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 6f ure sto
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 35 2e 37 36 35 30 2e .5.7650.
0028: 32 38 20 69 6e 20 65 73 28 in es
0030: 65 2e 64 6c 6c 20 36 2e e.dll 6.
0038: 35 2e 37 36 33 38 2e 32 5.7638.2
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 34 et 00004
0050: 37 65 30 7e0
**************************************************
Didn't find much information on this, except doing an offline defrag of the database, using eseutil. This haven't been done for about 2 years, so it looks like a good idea, if only to recover wasted disk space.
Any other ideas?
This is the second day that we encounter this beauty; the backup server performs an online backup of Exchange (remotely, they are 2 different PCs) and between 2 and 5 minutes later, Microsoft Exchange Information Store (store.exe) crashes.
The events went like this:
First day:
Event Type: Information
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 220
Date: 14/01/2008
Time: 20:01:51
User: N/A
Computer: TS001
Description:
Information Store (4032) First Storage Group: Beginning the backup of the file D:\Exchsrvr\mdbdata\priv1.edb (size 31642 Mb).
For more information, click http://www.microsoft.com/contentredirect.asp.
************************
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 1000
Date: 14/01/2008
Time: 20:02:37
User: N/A
Computer: TS001
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft Exchange Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: store.exe. 6.5.7650.28. 43dfe228. ese.dll. 6.5.7638.2. 43433bbb. 0. 00046f0a.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 73 00 74 00 6f 00 .s.t.o.
0030: 72 00 65 00 2e 00 65 00 r.e...e.
0038: 78 00 65 00 20 00 36 00 x.e. .6.
0040: 2e 00 35 00 2e 00 37 00 ..5...7.
0048: 36 00 35 00 30 00 2e 00 6.5.0...
0050: 32 00 38 00 20 00 34 00 2.8. .4.
0058: 33 00 64 00 66 00 65 00 3.d.f.e.
0060: 32 00 32 00 38 00 20 00 2.2.8. .
0068: 69 00 6e 00 20 00 65 00 i.n. .e.
0070: 73 00 65 00 2e 00 64 00 s.e...d.
0078: 6c 00 6c 00 20 00 36 00 l.l. .6.
0080: 2e 00 35 00 2e 00 37 00 ..5...7.
0088: 36 00 33 00 38 00 2e 00 6.3.8...
0090: 32 00 20 00 34 00 33 00 2. .4.3.
0098: 34 00 33 00 33 00 62 00 4.3.3.b.
00a0: 62 00 62 00 20 00 66 00 b.b. .f.
00a8: 44 00 65 00 62 00 75 00 D.e.b.u.
00b0: 67 00 20 00 30 00 20 00 g. .0. .
00b8: 61 00 74 00 20 00 6f 00 a.t. .o.
00c0: 66 00 66 00 73 00 65 00 f.f.s.e.
00c8: 74 00 20 00 30 00 30 00 t. .0.0.
00d0: 30 00 34 00 36 00 66 00 0.4.6.f.
00d8: 30 00 61 00 0d 00 0a 00 0.a.....
*******************************************
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 14/01/2008
Time: 20:13:36
User: N/A
Computer: TS001
Description:
Faulting application store.exe, version 6.5.7650.28, faulting module ese.dll, version 6.5.7638.2, fault address 0x00046f0a.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 6f ure sto
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 35 2e 37 36 35 30 2e .5.7650.
0028: 32 38 20 69 6e 20 65 73 28 in es
0030: 65 2e 64 6c 6c 20 36 2e e.dll 6.
0038: 35 2e 37 36 33 38 2e 32 5.7638.2
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 34 36 et 00046
0050: 66 30 61 f0a
*******************************************
Second day:
Event Type: Information
Event Source: ESE
Event Category: Logging/Recovery
Event ID: 220
Date: 15/01/2008
Time: 20:00:10
User: N/A
Computer: TS001
Description:
Information Store (3840) First Storage Group: Beginning the backup of the file D:\Exchsrvr\mdbdata\priv1.edb (size 31642 Mb).
For more information, click http://www.microsoft.com/contentredirect.asp.
***********************************************
Event Type: Error
Event Source: Microsoft Exchange Server
Event Category: None
Event ID: 1000
Date: 15/01/2008
Time: 20:01:43
User: N/A
Computer: TS001
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft Exchange Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: store.exe. 6.5.7650.28. 43dfe228. ese.dll. 6.5.7638.2. 43433bbb. 0. 000047e0.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 73 00 74 00 6f 00 .s.t.o.
0030: 72 00 65 00 2e 00 65 00 r.e...e.
0038: 78 00 65 00 20 00 36 00 x.e. .6.
0040: 2e 00 35 00 2e 00 37 00 ..5...7.
0048: 36 00 35 00 30 00 2e 00 6.5.0...
0050: 32 00 38 00 20 00 34 00 2.8. .4.
0058: 33 00 64 00 66 00 65 00 3.d.f.e.
0060: 32 00 32 00 38 00 20 00 2.2.8. .
0068: 69 00 6e 00 20 00 65 00 i.n. .e.
0070: 73 00 65 00 2e 00 64 00 s.e...d.
0078: 6c 00 6c 00 20 00 36 00 l.l. .6.
0080: 2e 00 35 00 2e 00 37 00 ..5...7.
0088: 36 00 33 00 38 00 2e 00 6.3.8...
0090: 32 00 20 00 34 00 33 00 2. .4.3.
0098: 34 00 33 00 33 00 62 00 4.3.3.b.
00a0: 62 00 62 00 20 00 66 00 b.b. .f.
00a8: 44 00 65 00 62 00 75 00 D.e.b.u.
00b0: 67 00 20 00 30 00 20 00 g. .0. .
00b8: 61 00 74 00 20 00 6f 00 a.t. .o.
00c0: 66 00 66 00 73 00 65 00 f.f.s.e.
00c8: 74 00 20 00 30 00 30 00 t. .0.0.
00d0: 30 00 30 00 34 00 37 00 0.0.4.7.
00d8: 65 00 30 00 0d 00 0a 00 e.0.....
**********************************************
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 15/01/2008
Time: 20:04:55
User: N/A
Computer: TS001
Description:
Faulting application store.exe, version 6.5.7650.28, faulting module ese.dll, version 6.5.7638.2, fault address 0x000047e0.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 6f ure sto
0018: 72 65 2e 65 78 65 20 36 re.exe 6
0020: 2e 35 2e 37 36 35 30 2e .5.7650.
0028: 32 38 20 69 6e 20 65 73 28 in es
0030: 65 2e 64 6c 6c 20 36 2e e.dll 6.
0038: 35 2e 37 36 33 38 2e 32 5.7638.2
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 34 et 00004
0050: 37 65 30 7e0
**************************************************
Didn't find much information on this, except doing an offline defrag of the database, using eseutil. This haven't been done for about 2 years, so it looks like a good idea, if only to recover wasted disk space.
Any other ideas?