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Sound Card Problem

GaleForce

GaleForce

Gawd
Joined
Aug 7, 2004
Messages
761
Outsourced/retarded Compaq tech support hasn't been able to do crap for me except send me a new soundcard which still doesn't work, so I'm looking for some help here.

I think I've pretty much located the problem with my soundcard. For a bit of background, whenever I play a game that requires hardware buffering from my soundcard, the sound is either extremely choppy and distorted or just not there all together. In the case of my newest game, Doom 3, its not there, and I refuse to play the game without sound.

I traced the problem to hardware buffering pretty easily. I went into the DirectX Diagnostic Tool and ran a sound test. Not only did the test tell me my sound card did not support hardware buffering (it does, Sound Blaster Audigy 2) but upon further investigation I saw that the type of sound card was listed as EMULATED and for driver information nothing was present.

I know that for the type, according to Creative Labs Tech Support, it is supposed to be "WDM." And I assume there should be driver information listed as well. The problem is, Compaq computers don't come with the creative soundblaster drivers on CD, and soundblaster website doesn't give them to you (only updates). I downloaded the Spring 2004 Audio Drivers from the Compaq website, but before I even get a chance to install them, Windows installs the soundcard by itself and I'm back at square one with an emulated card.

Any help you guys can provide would be much appreciated. Attached is a picture of the DXDiag problem (no hardware buffering, emulated type, no driver info). Btw, DirectX version is 9.0c (newest one).

dxdiag.jpg
 
I can help you with this problem but its 2:27 am and i need some sleep, can't think well. But i did want to write you and give you some hope that there is someone hrer to help you. So unless soemone gets to this before me, i'll help give ya some info later today.

Cheers.
 
my creative card came with 2 cds, one w/windows 95/98 drivers and one for XP/2000

did you accidently install the wrong ones.?
 
No, I didn't... Compaq didn't send any CDs except their own with the computer. I had an Alienware beforehand which got messed up but Best Buy stopped selling A-ware so I had to settle for the Compaq.
 
First thing to try is download the driver for xp directly from creative, and install them on your system. Sounds to me like you dont have the driver installed yet, you just put the card in and let windows reconize the card, which won't give you all the added functionality that the card offers, only basic functions. So, do that first, and let me know what happens.

driver These are for the base version of the audigy 2.

Which version do you have? Do you have a breakout box or not?

Cheers.
 
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