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Some Help Recovering a Computer

B

Blue Knight

Gawd
Joined
Dec 2, 2000
Messages
699
Sorry guys to post up another thread, (Where'd that recovery sticky go) but I'm in some need. I've worked on fixing computers from the OS and did that pretty successfully most of the time. However, this time, my dad brings in a co-worker's comp and says it won't boot. So I think it'll be a safemode/restore job, but I can't even get to a boot menu because of it won't even read the drives. I tried the recovery console, and it sees both partitions C: and D: but it can't read anything on them with DIR. The exact error is: "An error occured during directory enumeration". I tried CHKDSK but it wouldn't run.

So after reading up some, I did a fixboot - and now the C is accessible, but it looks empty (10 gigs - 40k is used). D: still shows the error above.

The worst part is, this computer's a Sony PVC-W10 one of these all-in-one computers. It's very stylish, but I can't even rip out the hard drive to hopefully recover files. This recovery has be done soley on the computer itself.

I think the hard drive itself is ok, and I could do a whole system repair and recover with the original cds but I want to try and repair/recover some files if possible. I've got the knoppix CD burned, and Linux is cool, but I don't really know where to start from there.

Any ideas guys? I'll give the owner a call tomorrow night to see if he really needs to save anything, otherwise, I'll just reformat. But if he does...can you guys help any?
 
If they can put a Hard Drive in, you can get it out. I'd seriously yank that HD and get the data off ASAP with Easy Recovery Pro or whatever you use. I was getting that exact error on a machine last week here at work. I tried for about 3 hours to get into Windows and chkdsk, fixboot, etc.. all failed me. I ended up re-imaging it and guess what, it failed again 3 days later. I'm sednign the drive back to our vendor.
 
Eh, have you looked at the picture? You can't even upgrade the RAM on this thing without taking it into a service center. There are no covers/panels. I've removed all the screws, but they're not revealing anything.

OH well, I just called the owner. Nothing's really importants, so I'll just reimage. Hopefully, nothing else happens.
 
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