Okay, so I've got this computer my family uses (windows xp, sp2), mom and sister, and I recently purchased the new VOIP from belkin, the calleverywhere thing. Now I went to set it up but some of the lights were red instead of green etc. At the same time I just dled and installed the latest version of my ez antivirus from computer associates and it prompted me to restart my computer at the end of the installation, so I did. I got this weird error about some file not being able to be saved, so I clicked okay (only option) and it froze at the "Windows is now shutting down screen". now, everything I try doesn't work, reboot in safe mode, normal, whatever, last know configuration, doesn't work. Now when I try to go into safe mode it stops at the file loading screen, on file Mup, or mvp. something like that. When I try to start normally it freezes at the file check screen. But it's checking for drive D and not my C drive. My D is a just an extra drive I have in there for storage. If I unplug the D might that work? I really don't want to reinstall windows and everything because of this, help me out please. Thanks.
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So I screwed something up and need help
- Thread starter Dallows
- Start date
I did some searching on mup.sys, and it doesn't look good. I think your solutions are a format/reinstall, or a Repair install. Take a look here if you have any questions about a repair install, http://www.webtree.ca/windowsxp/repair_xp.htm .