smoke damage on a computer?

[Wreckless_Process]

had a fire about 3 weeks ago the computer was runnign when the fire happend and the insurance wouldnt clean it cuz hte case is taken apart for customization..well since then it runs very slow. laggy. and seems that it doesnt want to recognize the internet half of the time.

is this something they would just have fixed. or would they pay for a new computer.

i cant reformat. ive done that 12 times sincei got my computer(not because of problems) and have important stuff on it this time.