SMART notification

Phrik

Phrik

Gawd
Joined
Jan 3, 2006
Messages
636
I just got meself 2x WD20EARS last week, I got it formatted in 4K. Now after having it a week, one of them is showing a C6 and C5 CAUTION warning from Crystal disk info.

Researching about it now...but if there is already someone that knows and is willing to share an insight, that would be AWESOME !
 
This is probably infant mortality. It happens on every drive manufacturer. Were the drives shipped well?

Also what smart parameter is causing the caution? Look at the raw values.
 
Could you show us the exact SMART output?

CrystalDiskMark let's you copy-paste that data i believe?
 
I will post them when I get home...

...but if I remember correctly they looked like this:

C5 200 200 Current Pending Sector Count
C6 178 178 Uncorrectable Sector Count

I'm running a backup of that drive to the previous drive that I had there.

Anyway, I got the drive from a local retailer. It was un-opened. If it is bad news, then I will need to know that before Tuesday. I only have 2 weeks to return without reason.
 
The raw values would be interesting. HDTune lists that as "Data" column; most of the raw values would be 0 except most likely for your uncorrectable sector count.
 
CrystalDiskInfo 3.8
Code: 
----------------------------------------------------------------------------
 (2) WDC WD20EARS-00S8B1
----------------------------------------------------------------------------
           Model : WDC WD20EARS-00S8B1
        Firmware : 80.00A80
   Serial Number : WD-WCAVY4883491
       Disk Size : 2000.3 GB (8.4/137.4/2000.3)
     Buffer Size : Unknown
     Queue Depth : 32
    # of Sectors : 3907029168
   Rotation Rate : Unknown
       Interface : Serial ATA
   Major Version : ATA8-ACS
   Minor Version : ----
   Transfer Mode : SATA/300
  Power On Hours : 159 hours
  Power On Count : 22 count
     Temparature : 25 C (77 F)
   Health Status : Caution
        Features : S.M.A.R.T., AAM, 48bit LBA, NCQ
       APM Level : ----
       AAM Level : 80FEh [OFF]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 200 200 _51 000000000000 Read Error Rate
03 162 145 _21 0000000022B3 Spin-Up Time
04 100 100 __0 000000000017 Start/Stop Count
05 200 200 140 000000000000 Reallocated Sectors Count
07 200 200 __0 000000000000 Seek Error Rate
09 100 100 __0 00000000009F Power-On Hours
0A 100 253 __0 000000000000 Spin Retry Count
0B 100 253 __0 000000000000 Recalibration Retries
0C 100 100 __0 000000000016 Power Cycle Count
C0 200 200 __0 000000000006 Power-off Retract Count
C1 200 200 __0 000000000257 Load/Unload Cycle Count
C2 127 117 __0 000000000019 Temperature
C4 200 200 __0 000000000000 Reallocation Event Count
C5 200 200 __0 000000000001 Current Pending Sector Count
C6 200 200 __0 000000000001 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
C8 200 200 __0 000000000001 Write Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------
     +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 7A 42 FF 3F 37 C8 10 00 00 00 00 00 3F 00 00 00
010: 00 00 00 00 20 20 20 20 57 20 2D 44 43 57 56 41
020: 34 59 38 38 34 33 31 39 00 00 00 00 32 00 30 38
030: 30 2E 41 30 30 38 44 57 20 43 44 57 30 32 41 45
040: 53 52 30 2D 53 30 42 38 20 31 20 20 20 20 20 20
050: 20 20 20 20 20 20 20 20 20 20 20 20 20 20 10 80
060: 00 00 00 2F 01 40 00 00 00 00 07 00 FF 3F 10 00
070: 3F 00 10 FC FB 00 00 01 FF FF FF 0F 00 00 07 00
080: 03 00 78 00 78 00 78 00 78 00 00 00 00 00 00 00
090: 00 00 00 00 00 00 1F 00 06 17 00 00 44 00 40 00
0A0: FE 01 00 00 6B 74 61 7F 23 41 69 74 41 BC 23 41
0B0: 7F 40 D9 00 D9 00 00 00 FE FF 00 00 FE 80 00 00
0C0: 00 00 00 00 00 00 00 00 B0 88 E0 E8 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 01 50 E2 4E C3 04 D9 CD
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 18 40
0F0: 18 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 29 00 00 00 00 00 00 00 00 00 DF 16 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 04 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 31 30 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 1E 10 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 01 00 00 10 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A5 8C

----------------------------------------------------------------------------

From HDtune
Code: 
HD Tune: WDC WD20EARS-00S8B1 Health

ID                               Current  Worst    ThresholdData     Status   
(01) Raw Read Error Rate         200      200      51       0        Ok       
(03) Spin Up Time                162      145      21       8883     Ok       
(04) Start/Stop Count            100      100      0        23       Ok       
(05) Reallocated Sector Count    200      200      140      0        Ok       
(07) Seek Error Rate             200      200      0        0        Ok       
(09) Power On Hours Count        100      100      0        159      Ok       
(0A) Spin Retry Count            100      253      0        0        Ok       
(0B) Calibration Retry Count     100      253      0        0        Ok       
(0C) Power Cycle Count           100      100      0        22       Ok       
(C0) Power Off Retract Count     200      200      0        6        Ok       
(C1) Load Cycle Count            200      200      0        600      Ok       
(C2) Temperature                 125      117      0        27       Ok       
(C4) Reallocated Event Count     200      200      0        0        Ok       
(C5) Current Pending Sector      200      200      0        1        Ok       
(C6) Offline Uncorrectable       200      200      0        1        Ok       
(C7) Ultra DMA CRC Error Count   200      200      0        0        Ok       
(C8) Write Error Rate            200      200      0        1        Ok       

Power On Time         : 159
Health Status         : Ok


I still don't understand the whole lingo :p
 
You have one Current Pending Sector; meaning one sector on your HDD currently cannot be read by the OS and the HDD can't fix this itself. It needs you to overwrite this sector.

Backup all data and performing a zero-write would fix this. After the procedure you would see 0 current pending sectors and reallocated sectors increased by one. Note the rawvalues in CrystalDiskMark are in hexadecimal; HDtune uses decimal data in the "Data" column. That's where you should look. ;-)
 
Oh thank you !! Good to know...at least I don't have take the box out again, and return it to the store, and what-nots...

Thanks for the info !

I also hope it's not going to be something that I will suffer in the future if I just do a zero-write rather than returning it to the shop and have it replaced right ?
 
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